Item: Android
Rating: 8
Author: Verified User

Overall Satisfaction with Android

Use Cases and Deployment Scope

Hosted applications for customer access to utility usage, projected usage, different methods for reducing usage, as well as bill payment.

Pros and Cons

Pros

Wide adoption
Highly secure
Easy to use

Cons

Too tied to devices, new features aren't always backwards compatible
Better integration with iOS
More frequent updates to minimize latest security risks

Return on Investment

Wide adoption among customer base
Poor integration with devices running iOS
Streamlined user interfaces between devices so what runs on an Android phone also runs on an Android tablet, "smart" TV, etc

It is very easy to use and the customer user interface is very smooth and logical. Rarely do applications crash and need reinstallation. The app store is secure enough to prevent malicious software from being advertised and potentially downloaded. Rebooting devices does not have to be a regular occurrence so this allows for high availability.

Alternatives Considered

Apple Pay

Android is probably on par with Apple iOS adoption.

Key Insights

Do you think Android delivers good value for the price?

Yes

Are you happy with Android's feature set?

Yes

Did Android live up to sales and marketing promises?

Yes

Did implementation of Android go as expected?

Yes

Would you buy Android again?

Yes

Other Software Used

Oracle APEX, Oracle Analytics Server, Oracle Database

Likelihood to Recommend

Very easy to use. User friendly. Wide adoption between different device types, from mobile phones to tablets to "smart" TV/monitors. It does poorly integrate with iOS so not all data can be easily shared between devices running iOS and those running Android. Android releases come from a very trusted source, Google so it is highly secure.

Android Feature Ratings

Comments

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Android a robust high quality alternative to iOS