ApptioOne for a recently hiredemployee
Updated June 10, 2024
ApptioOne for a recently hiredemployee
Score 8 out of 10
Vetted Review
Verified User
Software Version
ApptioOne Plus
Modules Used
- Cost Analytics (formerly Cost Transparency)
Overall Satisfaction with IBM Apptio
We utilize ApptioOne to plan our charge backs for hosting costs of our global data center. We also allocate our operational costs up to towers, to better understand what it is we are charging back costs for. This gives us actionable intel to give back to our executive teams for cost avoidance and savings.
Pros
- Time Tracking for our external resources.
- Allocation of costs for both capex and opex.
- Breakouts of our most engaged vendors by cost pool and projects.
Cons
- It would be nice to compare multiple plans without having to publish them.
- To be able to pull more data into Apptio Bi such as unpublished plans.
- This tool has allowed us to provide better postmortem analysis of projects upon completion. This allows for more efficient planning of future projects and acquisitions.
We are currently working with our Primer Success Manager to develop and fully utilize ApptioOne.
Do you think IBM Apptio delivers good value for the price?
Yes
Are you happy with IBM Apptio's feature set?
Yes
Did IBM Apptio live up to sales and marketing promises?
Yes
Did implementation of IBM Apptio go as expected?
Yes
Would you buy IBM Apptio again?
Yes
IBM Apptio Support
Yes, because the support provides expert level assistance but still gives you hands on learning.
Our company as gone through 2 logo changes since we adopted the TBM tool. For both logo changes, we have placed support tickets to update our company icon database so we could use the new logos in our reports. The updates went through quickly and seamlessly.
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Support understands my problem Support cares about my success Quick Initial Response | None |
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