Cisco Unified Border Element (CUBE) Review
October 17, 2018

Cisco Unified Border Element (CUBE) Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cisco Unified Border Element (CUBE)

We have a few CUBEs in production. We land our ITSP connections on them and interconnect our sites. This prevents from buying expensive carrier PRI circuits. We believe this brings in savings over time and make the product more valuable.
  • Interconnects VoIP networks, H.323 and SIP
  • Security (encryption, toll fraud prevention)
  • Ability to hide network topology
  • Price. These things are expensive if you get into using multiple appliances.
  • Advanced setup. If you are unfamiliar with Cisco collaboration products it may be extremely difficult for you to provision.
  • License management.
  • Saving money on PRI cost by switching to ITSP connections. Massive savings.
  • TAC support is great. Having maintenance with Cisco gear is game changing for small IT shops.
  • Streamline security. Great place for a Demarc.
We previously used other SBC's but weren't satisfied with the performance. The support wasn't there and constant RMA's for defective hardware. Although the CUBE is expensive, it saves time and resources on support. Robust features and no downtime in 3 years. I don't believe many vendors offer products to compete in this space. You will regret to decision to go with cheaper SBC's.
Great for interconnecting sites with data connections (ITSP). Potential to save money on massive PRI expenses. Cube is more for medium to large enterprises. Cisco makes an appliance for all needs but I personally don't think you need one if you are under the 10+ call per second mark. With call volume that low you should find a different solution that is more designed for small business.