Customer driven features
August 14, 2024

Customer driven features

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cryptoworth

We use Cryptoworth as our crypto subledger with millions of dollars in crypto over 50,000 historical transactions . We are project that transacts in our native token as well as many other chains. The team at Cryptoworth not only integrated and supported us while other subledger companies wouldn't, but they also are very attentive to feedback and product improvements. There is so much nuance in this industry and we can count on them to help navigate it and incorporate any new practices.

Pros

  • Customer service and feedback
  • Flexibility and openness to new transactions or chains
  • User experience is great, intuitive, and always seems to get better

Cons

  • There have been a few times in the past where the infra was timing out or slow. We would wait and come back to it working later
  • Bill forwarding from email would be a nice feature to have
  • Sometimes snapshots don't get all assets
  • Compliance completely upleveled
  • End of month closeout takes a fraction of the time
  • Querying old transactions or specific wallet addresses saves time every time we have to do it
  • Reliable for balances
The user interface is intuitive and it is very easy to navigate. The accuracy and power of automations makes it quite easy as well. I really like the options for filtering transactions so that you can pinpoint exactly what you are looking for.
Cryptio didn't have interest in making the integration. I have seen product demos and videos though and it seems to have similar functionality

Do you think Cryptoworth delivers good value for the price?

Yes

Are you happy with Cryptoworth's feature set?

Yes

Did Cryptoworth live up to sales and marketing promises?

Yes

Did implementation of Cryptoworth go as expected?

Yes

Would you buy Cryptoworth again?

Yes

I think that anyone using a subledger at all would benefit from Cryptoworth. Foundations or other projects with native tokens would absolutely benefit because the team is always willing to add chains and integrate based on customer needs. Subledgers are more for a business / enterprise use case so for individuals maybe some other coin trackers would be better.

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