Cylance Smart Antivirus is Smart for some but not for all
May 05, 2022

Cylance Smart Antivirus is Smart for some but not for all

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cylance Smart Antivirus

We used Cylance as our endpoint protection software (or antivirus). We replaced Sentinel 1 with Cylance when we switched our Managed Security Services Provider. We used it on all workstations and servers, and it did keep them secure. We relied heavily on our MSSP for implementation and configuration.
  • Blocking Scripts
  • Stopping remote exploits
  • easy to install
  • False Positives
  • Difficult to troubleshoot
  • Difficult to use
  • Security
  • Reduce Risk
  • Price
  • Too much time to manage.
  • Too many false positives.
  • Too much lost productivity.

Do you think Cylance Smart Antivirus delivers good value for the price?

Yes

Are you happy with Cylance Smart Antivirus's feature set?

Yes

Did Cylance Smart Antivirus live up to sales and marketing promises?

No

Did implementation of Cylance Smart Antivirus go as expected?

No

Would you buy Cylance Smart Antivirus again?

No

Cylance Smart Antivirus is a decent solution for a consumer or private setting. I would have no hesitation recommending it to my mom or grandma. In a corporate setting though, with managed workstations, it gets in the way more than it secures. It will block Windows processes like error reporting.