Please DonorSearch User
March 31, 2025

Please DonorSearch User

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with DonorSearch

DonorSearch has been a very useful tool for our organization in helping us navigate our donorbase and searching for new ones. It's user-friendly interface is simple to navigate and easy to teach others on our team to use. Very reasonably priced compared to it's competitors and the support staff is readily accessible for assistance.

Pros

  • Provides donor insight at a high level.
  • Easy to use interface and system.
  • Customer service is top notch and very responsive.

Cons

  • Ability to do a search without an actual address and utilize a P.O. Box would be nice.
  • Connecting of information with LLCs.
  • Unfortunately I'm not able to disclose the ROI we've received but it has been great!
  • In researching donors, the system has save me hours!
Very clean interface and easy to navigate based on labeling. Also, the onboarding process is very easy to follow and understand! DonorSearch also does weekly webinars that help and are insightful when looking to learn new things about the system.
DonorSearch was the first product we onboarded for our donor research and haven't left them because of the success we have had with them so far!

Do you think DonorSearch delivers good value for the price?

Yes

Are you happy with DonorSearch's feature set?

Yes

Did DonorSearch live up to sales and marketing promises?

Yes

Did implementation of DonorSearch go as expected?

Yes

Would you buy DonorSearch again?

Yes

When doing research, it's been very helpful to see real estate ownership along with SEC holdings in one spot which has been helpful in leads. However, with the real estate, at times it doesn't match the names on the property records which adds an additional step on my end to complete.

Comments

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