Do you need a Hero?
August 02, 2019

Do you need a Hero?

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hero

Hero is being used within our entire school. All of the teachers use Hero to track and positively manage and reinforce student behavior. The students and parents use Hero. Additionally, our administration utilizes Hero. Including the secretarial staff, janitorial staff, the kitchen staff, as well as the support staff. We will be beginning our third year of using Hero this upcoming academic school year.

Pros

  • Tracking tardy behavior quickly across settings.
  • Tracking positive behaviors.
  • Intentionally rewarding positive behaviors immediately for all students.
  • Quickly alerting alarming behaviors.
  • Allowing for all students to be successful throughout the day across all settings.
  • Allows all staff to reward all students for exhibiting positive behaviors.

Cons

  • Have to pay extra to get the portable scanner, otherwise, you need to use your personal cell phone or a computer.
  • Takes too much time to individually input each students point (mass input for multiple points would be faster).
  • Not all teachers are actively rewarding points, so there is an imbalance.
  • Decrease in suspensions.
  • Decrease in tardy behavior.
  • Increase in kind behavior.
  • Decrease in aggressive behavior.
This is the only product that we have utilized. I cannot speak to other products.
I think it is appropriate in all scenarios, as long as there is full staff to help with support and implementation. When there is an imbalance of implementation, it renders the program less powerful. The entire staff needs to be speaking the same language so that the students see a united front. The staff needs to keep up the gusto and excitement all year, not just at the beginning so that things do not become too mundane. Therefore, pre-planning the year may be necessary, where events can be pre-thought and tasks pre-assigned. This keeps things exciting for the staff as well as for the students.

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