Overall Satisfaction with HighJump Warehouse Edge (formerly AccellosOne)
Warehouse Edge is used across our enterprise covering two locations, and all order fulfillment is completed via this system.
- The system has a fairly intuitive user experience that quickly enabled us to achieve performance improvements
- While integration with our ERP (NetSuite) has had a couple of issues, by and large, it has been a significant improvement over our prior environment (Sage).
- The integration with NetSuite has been somewhat finicky and has required more hand-holding to perfect than I would have expected.
- We have reduced pick/pack staff due to operational improvements enabled by Warehouse Edge.
- We have been able to acquire new customers and fulfillment programs due to the capabilities of the HighJump system.