A positive experience
June 02, 2019

A positive experience

Dave Poole | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with HighJump Warehouse Edge (formerly AccellosOne)

Warehouse Edge is used across our enterprise covering two locations, and all order fulfillment is completed via this system.
  • The system has a fairly intuitive user experience that quickly enabled us to achieve performance improvements
  • While integration with our ERP (NetSuite) has had a couple of issues, by and large, it has been a significant improvement over our prior environment (Sage).
  • The integration with NetSuite has been somewhat finicky and has required more hand-holding to perfect than I would have expected.
  • We have reduced pick/pack staff due to operational improvements enabled by Warehouse Edge.
  • We have been able to acquire new customers and fulfillment programs due to the capabilities of the HighJump system.
We do an extraordinary number of work orders for assembly builds, and overall this has worked very well. We also have a rapidly growing e-commerce driven pick and pack operation, which would not have been possible in our prior environment.