Item: Kindsight iWave
Rating: 1
Author: Verified User

Overall Satisfaction with Kindsight iWave

Use Cases and Deployment Scope

We used it as a wealth screening tool. We would screen our current database of donors and donors we'd accrue over the year. We'd attempt to find new people who would be interested in giving to our organization but that was not successful.

Pros and Cons

Pros

The import tool is easy to use.

Cons

Unreasonable renewal contract stipulations.
You have to cancel 6 months in advance of your subscription date
You have to trim down the possible duplicates and if you know enough about your donors to trim them down to an accurate profile, then you already know more about your donors than Kindsight iWave can tell you.

Return on Investment

I found no new donors from using this product.
I learned very little about current donors from using this product.

Usability

It's not a super clear product to use. There are multiple ways to search for a person and they do different things. If you didn't have the training to clear up your profiles and make them accurate, you'd probably make huge assumptions about a donor's ability to give.

Key Insights

Do you think Kindsight iWave delivers good value for the price?

Are you happy with Kindsight iWave's feature set?

Did Kindsight iWave live up to sales and marketing promises?

Did implementation of Kindsight iWave go as expected?

Yes

Would you buy Kindsight iWave again?

Likelihood to Recommend

If you are a small fundraising shop, then this product is too expensive for what it gives you. If you work at a giant non-profit and have a huge budget, fine, use it. But, in my opinion, it's not great for small orgs.

Comments

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Unreasonable Contract Renewal Terms