Kira goes international: difficulties of implementing Portuguese smart fields
Anonymous | TrustRadius Reviewer
June 29, 2020

Kira goes international: difficulties of implementing Portuguese smart fields

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Kira Systems

Our firm has used Kira so far mostly for training it to read contracts in Portuguese. We have achieved good accuracy in some clauses so far and have used the software in a few due diligences for M&A transactions. Kira was used only in controlled scenarios and by people that are part of our project on implementation.
  • Good out of the box clauses in english with great accuracy.
  • Good costumer services, always with fast and efficient responses.
  • Easy to use, not requiring much training for using.
  • Kira doesn't have out of the box clauses in other languages.
  • High prices, especially considering the market in Latin America.
  • Capacity of reading other types of documents, such as certificates.
  • Negative ROI
  • Marketing as a technological law firm.
  • Many team hours spent on training clauses.
  • Quick study once it allows us to train Portuguese clauses.
  • Userfriendly features, making it easy to use for first timers.
  • Reports easy to export.
Anytime we had difficulties in using Kira, the support team responded very fast and solved all problems.
If our firm had more contracts in English, the usability of Kira would be rated higher. However, since we have to train clauses in Portuguese in order to use Kira, it makes its usability lower. We still are not able to fully use Kira for reading contracts in Portuguese. It takes a long time and many associate hours to make Kira usable in other languages.
The most important reason for selecting Kira was its commercial range. We observed that Kira was used worldwide and by the largest law firms in the US, so we presumed it had better features than Luminance. Other than that, Kira seemed to have more tools for training clauses in Portuguese and a more user-friendly interface.

Do you think Kira Systems delivers good value for the price?

Not sure

Are you happy with Kira Systems's feature set?

Yes

Did Kira Systems live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Kira Systems go as expected?

No

Would you buy Kira Systems again?

Yes

Well suited for law firms focused on M&A in North America, Canada, or the UK. For firms outside English speaking countries, I believe Kira can be too expensive to be used, once it requires that the firm itself teaches Kira how to read in their language. In our experience, once Kira is ready to go it can be an extremely important and useful asset. However, it takes a lot of time to get it ready to go. And it can make Kira very expensive in countries where English is not the primary language.