Mozilla - A good product with some issues
September 11, 2025

Mozilla - A good product with some issues

F Scott Wilson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mozilla Firefox

I used it in a prior iteration, both at work and on my home computer. At this time my current employer doesn't use Mozilla Firefox as our default browser.

One of the things I like about Mozilla Firefox is its ease of use. The interface is very intuitive, and easy to manage my favorites and saved history with.

Pros

  • User Interface
  • Ease of Use
  • Good data management

Cons

  • I found the browser was unstable sometimes.
  • Loss of bookmarks if there is an upgrade to my operating system.
  • Not aware of impacts to my prior company.
Again, excellent interface and rapid movement, much better than Microsoft, which has excess bells and whistles in my opinion. The issues with instability are what makes it less useful to me currently. This may be because Mozilla is a rival browser to MS Edge or, earlier, MSIE, which might explain the lack of compatibility following updates.

Do you think Mozilla Firefox delivers good value for the price?

Yes

Are you happy with Mozilla Firefox's feature set?

Yes

Did Mozilla Firefox live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Mozilla Firefox go as expected?

I wasn't involved with the implementation phase

Would you buy Mozilla Firefox again?

Yes

For a good experience at home, I recommend Firefox. For work purposes, with regular or irregular updates to our systems, it made Firefox unstable, and difficult to manage. There were several instances where Firefox started up and froze for minutes at a time, again mainly due to upgrades. I suggest a full review of impacted systems before every upgrade, and keeping restore as an option, fully backing up everything before an update.

Mozilla is excellent at what it does, but third-party updates, particularly in Windows, sometimes cause it to malfunction.

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