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Excellent Pop-up Solution Software to Increase Customer Engagement
September 09, 2022

Excellent Pop-up Solution Software to Increase Customer Engagement

Hitesh Sanandiya | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Picreel

Excellent Popup Solution Software to Increase Customer Engagement
Picreel is working fine for me as it is but could include the scope for a more detailed self-help guide or FAQ section. This would reduce my need to contact the customer service panel for issues that are slightly more complex.

Do you think Picreel delivers good value for the price?

Yes

Are you happy with Picreel's feature set?

Yes

Did Picreel live up to sales and marketing promises?

Yes

Did implementation of Picreel go as expected?

Yes

Would you buy Picreel again?

Yes

I was encountering cart abandonment from multiple visitors and didn’t understand it was because of a glitchy interface until I used Picreel to create a mini-survey with a simple query asking why. The pop-ups dropped as soon as a user intended to leave. We got our answer, worked on the problem, and saw an instant improvement in our conversion rates!