Not owner, but happy user !
Updated May 21, 2025

Not owner, but happy user !

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Ansible Tower
  • Automation hub
  • Isolated nodes

Overall Satisfaction with Red Hat Ansible Automation Platform

We are using it for deploying virtual machines, deploy software on top, and configure software through APIs. Other we use it with monitoring integration for event driven reconfigurations. AAP is used for helpdesk running provisioning tasks, configuration of servers at client premisses, configuration of network equipment... Also for deploying servers in lab for testing changes.

Pros

  • Provisioning of servers on hypervisiors
  • Configuration of software through API
  • Event driven remediation

Cons

  • Automation hub stuck when pulling images
  • Documentation on deploying isolated nodes
  • Automated deployment of infrastructure
We needed highly secure environment and the need of support was one of the top priorities. The API was needed to manualy run configured playbooks and feed them with variables. Virtual environments were not scalling well when there were additional nodes needed, like isolated nodes. Pacing them in Podman containers is great benefit.

Do you think Red Hat Ansible Automation Platform delivers good value for the price?

Yes

Are you happy with Red Hat Ansible Automation Platform's feature set?

Yes

Did Red Hat Ansible Automation Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Red Hat Ansible Automation Platform go as expected?

Yes

Would you buy Red Hat Ansible Automation Platform again?

Yes

It is well suited in enviroments where there is a lot interaction with API. Its not well suited for working with multiple users or playbooks where there are lot of variables included. It can see the benefits where there are dislocated environments with low bandwidth. Use of hop nodes are really beneficial in combination of isolated nodes.

Using Red Hat Ansible Automation Platform

3 - It Infrastructure
3 - Infrastructure skills of various products
  • Configuration of security products
  • Configuration of INfrastructure
  • Configuration of Network devices
  • Deploy whole product lifecycle
  • Archive desired state of configuration
  • Automatize air-gapped environment
  • Integrate the product with ticketing system
  • Integration with secrets server
  • Establish event driven use cases

Evaluating Ansible and Competitors

  • Scalability
  • Integration with Other Systems
  • Ease of Use
No. AAP gives us all use cases that we need. The only lacking resource now is the knowledge of the rest of the team. The Cisco guys have to learn ansible to cover their use cases. The security team for configuration or response on event driven etc.

Ansible Implementation

No actually. We implemented the 2.3.
  • Third-party professional services
Saudi information technology company (SITE)
Change management was minimal
  • The security limitations and integration with cloud

Ansible Support

For now we didn't need one
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No. we can cover all the cases with our knowledge. As for now env is not that big that we would need professional support.
No. Haven't needed one for now.

Using Ansible

ProsCons
Like to use
Easy to use
Technical support not required
Well integrated
Consistent
Feel confident using
Lots to learn
  • Calling API
  • Setting permissions
  • Using EEI
  • Developing EEI

Comments

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