New to Salesforce and I like it
January 28, 2022

New to Salesforce and I like it

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Higher Ed

Modules Used

  • Recruitment & Admissions

Overall Satisfaction with Education Cloud

We use [] to communicate with external applicants, collect application materials, set deadlines, assign applications to reviewers, and communicate with all applicants. Many of our staff members have access. We also use Salesforce to support our many forms around student information, including program of study, change of degree, adding additional degrees or certificates, and we have more forms being developed.
  • Transfer information
  • Seamless user experience
  • Customer suppor
  • Talking to more software programs
  • Communicate about license requirements
  • Notify before deactivating users
  • Greater staff productivity
  • seamless experience for students
  • less errors on forms
I have not used similar products and I am new to this role. Salesforce has been very easy to learn and I appreciate the support and ability to access the platform when I need to. I was able to easily learn the program and become skilled in what I needed to do. It also made the transition to digital forms quite easy.

Do you think Education Cloud delivers good value for the price?

Not sure

Are you happy with Education Cloud's feature set?


Did Education Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Education Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy Education Cloud again?


We find that this program is useful for our needs in graduate education admissions, graduate student support, and creating forms that pull information from other systems. The ability to create pre filled forms that require user authentication has greatly improved the experience of our students and how they submit required information across a wide variety of forms with different needs. Education Cloud Feature Ratings

Student Attendance Tracking
Not Rated
Student Health Information
Not Rated
Grade Book Management
Not Rated
Student Background Records
Student and Parent Portal
Transcript Management
Not Rated
Integrations with 3rd-Party Education Technology
Online Registration Management
District Communications, such as messaging and alerting
Not Rated
Roster Management
Platform Customization
Teacher Self-Service
Not Rated
Student Data Security
Community Support
Class Scheduling
Not Rated
State and National-level Reporting
Not Rated
Compliance Support
Teacher and Parent Mobile Application
Not Rated