Best underrated SIEM in market with next-gen features and premium support

The MSSP service provides us with 24/7 monitoring of our environment. This helps in receiving notification if any log sources are down or if there is any planned maintenance.

For any bugs/enhancement/troubleshooting, we can raise a ticket in Securonix Support Portal. Based on the severity of the ticket, the support team is prompt in responding to the incident.

For any urgent escalations, the Technical Account Manager is available for support as well.

Securonix Next-Generation SIEM provides loads of features that can be utilized as per business requirements.

With the Securonix Jupyter update, the feature set is fine tuned for efficient implementation. The SOAR platform will complete the product for automated response on top of the alerting capabilities.

The primary factor for selecting a SIEM will include the support model. While implementing and currently using Securonix Next-Generation SIEM in our environment, we have experienced the best support provided by the SIEM team in all aspects.

The Securonix team provides a Technical Account Manager (TAM) for each account. The TAMs are well versed with the SIEM and any help required. The willingness of the TAM to help in pretty much any issues makes it easy for our team to enhance the SIEM capabilities.

With the new update to Jupyter, the Securonix team has added many new features that will help a security analyst as well as the team to achieve their goal efficiently.

The ability to easily ingest logs, apply parsing techniques using the ML capabilities, and correlating with user data makes a good use case for any business purpose.

For log intake from network security devices like next-gen firewalls and routers, the SIEM already comes with out-of-box policies. The SIEM team works to fine tune the policies as per the environment.