Helping with retention and appreciation
January 27, 2022

Helping with retention and appreciation

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with TruCentive

We found it easy to distribute gift cards to families, donors, vendors, and volunteers. Some of the issues we found were that the emails went to people's spam and they never received it. Otherwise, it was helpful with so many card choices and the various email templates you can send. would recommend to others.
  • Simple
  • Easy to use
  • Helpful
  • Emails going to spam
  • Building engagement
  • Volunteer retention
  • Staff and volunteer morale

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We sent thank you gift cards during national volunteer week to support our amazing community. They were very appreciative. We did find the emails went to spam and quite a few people did not receive or did not cash in their gift card. The ones who did receive it sent thoughtful thank you note to us and we found that very rewarding.