Awesome platform!
February 04, 2022

Awesome platform!

Ashley Andrien | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TruCentive

We use TruCentive to send gift card incentives to prospects (and current customers) who attend our webinars or online events. We were having issues with deliverability trying to send gift cards through Starbucks before TruCentive, and now those issues have disappeared.
  • Variety of cards
  • Ease of use
  • Reasonable pricing
  • No card minimum
  • One code that allows people to access cards with a limited number available until all are claimed
  • Saved us money from people not redeeming (not sending cards blindly)
  • Less issues with deliverability = more cards sent
TruCentive worked so much better for what we're trying to do. We were having major issues with our previous platform - it took more time to fix complaints than anything. It seemed we were shooting ourselves in the foot by even trying to offer lunch or coffee to our webinar attendees. TruCentive took care of this, and we haven't gotten more than a request for a resend since.

Do you think TruCentive delivers good value for the price?

Yes

Are you happy with TruCentive's feature set?

Yes

Did TruCentive live up to sales and marketing promises?

Yes

Did implementation of TruCentive go as expected?

Yes

Would you buy TruCentive again?

Yes

TruCentive is well-suited for both marketing and sales. An example of where it could be used well is when you want to encourage someone to show up to a meeting. If they attend the meeting, you will send them a gift card for lunch. However, they must attend the meeting before the gift card is sent via TruCentive.