Quick full desktop deployment for new hires !
October 09, 2015

Quick full desktop deployment for new hires !

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

2.5.4

Modules Used

  • virtual desktop layers - all

Overall Satisfaction with Unidesk

We are in the architect engineering service sector. Our users variy from general office to 3D Cadd/Revit. The best thing about Unidesk is reduced provision time for application assignments. It is used across two of our four offices. I've found Unidesk drastically reduces my time to deploy apps to new hires, and allows for various OS version assignments to different types of users. The other thing that is big is storage saving on our SAN - big ticket item for us.
  • The various layers of applications allows me to pick and choose who gets what easily. The best part is these layers can be updated and re-assigned across desktops upon reboot.
  • Occasionally if a desktop is left on for too long some weird things happens. For example, the desktop is no longer recognized in AD - it could be AD, removal, etc., but I have checked all these. Refreshing and restoring the VM seems to solve the problem. This happened more than once.
  • We have redundancy (two) connection brokers - Unidesk has trouble from time to time knowing which one to use it seems.
  • The rebuild takes too long when the VM is larger. Users would reboot their desktop as a normal routine and they call to reboot thinking their VD is down when it was just taking its time to rebuild the layers (anywhere from 5 to 15 mins. Mostly 15mins).
  • Saves on space.
  • Reduces IT time on app assignments/provision.
Unidesk goes beyond just apps. That's the difference.
I guess probably Unidesk is best for companies with less than 100 users. I said that because too many layers being rebuilt could take a toll on the system on waiting time. I don't know if the space saving is worth the loss in productivity and users' frustration.