Overall Satisfaction with Webroot
We utilize Webroot on both employee and my own personal equipment. It addresses all of the things I am looking for in a security product in terms of reliability, ease of use, and low impact on system performance while maintaining a very active role in providing live security feedback. The antivirus picks up threats actively and has minimal false identifications. The website monitoring is a great tool that helps protect our non-technological users from unknown threats and the updates to the software have little bandwidth impact.
- My number one reason I enjoy using Webroot is that it is the least resource intensive security solution I have used on the market while providing the most accurate protection against current threats.
- Website monitoring provides great protection to users who are unsure of what are "safe" websites allowing our I.T. team to worry less about possible infections on our systems.
- Webroot updates itself in the background with very little impact on system performance and its fast scans allow us to identify threats quickly with minimal impact on downtime.
- Scheduling scans is somewhat counter-intuitive as the user interface could be a little more detailed so you can really fine-tune the settings.
- Better customer service due to fast scanning, ease of use, and little impact on both user and technician time allowing fast and prompt service when necessary.
- Increased technical staff efficiency due to enhanced security from Webroot allowing technical staff to work on other issues without worrying about security threats.
- Greater protection to end-users with Webroot's easy to read notifications that allow end-users to work unimpeded when threats arise.
I have evaluated numerous other security products including Norton, McAfee, Kapersky, and Panda. Nothing comes close to Webroot in terms of system performance impact. It is almost like nothing is even installed - it is that low-resource intensive. Same thing with scanning times. Webroot identifies threats quickly and accurately with quick cleanup as well. Lastly, software and virus definition updates happen reguarly with little system performance impact.