Process mining is related to BPM planning, and involves searching data logs generated by enterprise applications for potential sources of process improvement via automation. Process mining software may perform algorithmically-driven analysis where no models are present, and gather intelligence for m…
Case Management Software approaches the task of dealing with work to be done to achieve a customer-centric outcome, which is generally not repeatable. Cases are responses to customer problems, claims, or requests that require intervention by skilled knowledge workers, and cannot be handled by straig…
Robotic Process Automation (RPA) tools are used by business users to build and deploy software robots (bots) that mimic humans, interacting with multiple software applications to execute and speed tasks.
Process Automation Software streamline business applications by integrating loosely coupled, long-running, heterogeneous business processes and systems into a seamless and largely automated transaction within or between businesses with minimal use of coding, through a unified management console over…
Business process management (BPM) is a systematic approach to managing and optimizing a company's business processes, with the goal of improving corporate performance. BPM usually involves designing, modeling, implementing and measuring workflows and business rules, thus helping companies to refine …