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the other applications with the XDR makes it more applicable to resolve quicker than some of the other products. … It's helped us identify quicker resolution, moving more towards a SOC analyst level one troubleshooting role.

easy to manage the users and integrate other Microsoft products. It is the base of everything else. … Microsoft Entra ID via different portals, and they have different functionality based on how you access them as well.

signing in within the cloud. So we do have a Microsoft 365 product, which is based on the Microsoft Entra ID. So quite commonly, we do have the premium tier … First, it's quite good to authenticate the users. So based on that criteria, it's doing very well. MFA works quite well also. If we &h…

dilemma that Microsoft does not allow physical servers or Windows server-based operating systems to be Microsoft Entra ID joined, creating a hybrid joined

of just having a certificate, and single sign-on just grants user access based on MFA attached to the user account, right? But we don't necessarily always … that's only because, again, it's Microsoft; it's expensive sometimes, or based on the Caribbean currency difference. … alongside …

allowed us to automate more and basically make it so we can triangulate quicker, faster, and easier, and implement much more easily that way as well.

But it's easy to manage. You just re-put in the exemptions. It's just a quick administrative thing, but that'd be one thing if we could just be like, "Hey

Scrum based development. Product backlog mangement separate from team or sprint backlog

Case Management Document Generation and Drafting Document AI analysis Cloud-based storage High-end Security

it has a user-friendly platform that guides you through processes quickly

pin projects on the app very easily. That allows me to locate projects quickly so that way I don't have to search through a list when there are multiple … other team members, I've been able to organize completed projects more quickly and that has helped a lot to keep my dashboard clear and my…

responsive, enthusiastic and helpful. We have never had a problem that isn't quickly solved.

it eventually saves. Being able to have questions have a specific answer based on conditional logic. For example if I select I do not have kids, then it

that would help us but now it seems like we have to do most of it ourselves based on tutorials found online

timestamped comments, and sharing snippet "playlists" for onboarding is quick and seamless

manager as this probably sits more with them. I trust that monday.com would be quick to respond as I’ve not run into any issues before.

prospect/customer a quick call, to work off a particular customer health signal, to build out a new campaign where you want to see quick results.

therefore I can only imagine how expensive it has to be. I have only seen quick demo of Zendesk and Spiceworks but we were already on Freshdesk and happy

Great UI, the interface for our sales reps is quick and easy to access. Detailed understanding of our needs when developing new

and often deal with VPNs to have a private browser and handle my location-based research, specially when I am working on the websites that their audience … Multilogin is good for me when I need to do location-based SEO or GEO research, work with websites targeting different areas, and use

deadline, and Wrike list the different request by due date, which gives me a quick visual on how to prioritize tasks.

Customer collaboration Internal collaboration quick meeting creation for priority 1 incidents

them. I wasn't part of the buying process, but it seemed to happen pretty quickly so the decision makers in my company must have been impressed enough to … really well done. You can find modules to do on your own time. They are based on your job and what you need to learn. It was very easy to…

Clean, intuitive, and easy to use Quickly generate large amounts of ticket data Ability to collaborate internally … stick with Freshdesk for now. It seemed like Zendesk was developing things quickly and had a big emphasis on the Support space, while I heard Freshworks is

location used. The customer support is so much better. Issues get resolved quickly without dragging on. Much better follow up.