Welcome to TrustRadius

TrustRadius is a site for professionals to share candid opinions on business technology products to guide selection, implementation and usage decisions. Our members share real world insights through in-depth reviews, discussions and networking. All reviews are vetted by our researchers and every contribution rated by our community.

Plain-English, no-hype, comprehensive product directory

  • Our directory features over 700 enterprise software products from 470 vendors.
  • We are not a paid listing service. All known products within a category are listed by review count.
  • Our initial focus is on horizontal business applications, particularly social media management, marketing automation, and analytics.
  • Each product description includes key information such as free trial availability, public pricing information, available editions and modules, similar products, products which integrate, and other products from the same vendor.
  • If you have feedback, please use the comment tab on product and category pages.

In-depth, vetted, structured product reviews

  • You must register to write a review or comment so that we can authenticate you and provide some context about you to readers.
  • You can begin a review and return to it at any time. The system will save it as draft and prompt you.
  • Vendors are excluded from reviewing their own company’s or competitors’ products, but are encouraged to comment on reviews of their own products using a public profile.
  • Reviews follow a structured format and there are three options:
    1. Basic - 7 questions – covers overall product satisfaction.
    2. Medium - 20 questions - touches on all areas of product ownership, satisfaction.
    3. Full - 40 questions - provides a detailed review of product satisfaction, customer service, and implementation.
  • Your review will be staged for approval before it is published. We might ask you a few follow-up questions to clarify statements or request more detail. You provide final approval.
  • You will be notified by email and on your homepage when someone reads, likes, or comments on your review.

Follow products, categories and people

  • Click on the Follow button on category, or product pages, on reviews, or on member profiles.
  • When new content is posted you will be notified on your homepage and via email per your settings.
  • Reviews relevant to you will be presented on your home page
  • You can remove items from your follow list  and change your email settings 

Add your system expertise

  • Share your system expertise with fellow community members.
  • It’s simple to add, delete products or modify your experience level. You can update your expertise 

Privacy settings that meet your needs

  • TrustRadius respects member privacy and has the following privacy settings:
    • Public (Default): Your name and company are displayed.
    • Anonymous: Your name, title, and company information are hidden from other users.
      Note: Anonymous profiles still display high-level demographic information (e.g. "IT Manager at a Pharmaceutical company with 10,001+ employees") but no personally identifiable information
  • Any content you contribute (reviews, ratings, comments) will respect your default privacy setting, and you may also make individual items anonymous on a case-by-case basis. Private reviews will not be shown in your profile.
  • You can change your global privacy setting .