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Information and resources for technology buyers
*Updated on April 3rd These days, there are SaaS solutions for every business need. Whether it’s beautiful marketing campaigns, time tracking systems, or sales forecasting software, there’s a SaaS product that can help. Vertical software as a service offerings allow companies to grow and thrive, because they tend to be less expensive up front than […]
*Updated on April 1, 2020 The coronavirus pandemic continues to have a tragic impact on our community. According to Splunk’s interactive COVID-19 dashboard, over 877,422 cases of COVID-19 have been reported worldwide as of today. The most important areas of focus right now are slowing the spread of the virus and saving lives. As conditions […]
Remote working is not a new trend. Research from Gallup found that the percentage of American employees working from home increased from 39% to 43% between 2012 and 2016. Some even predict that the rapid growth of employees choosing to work from home amid the covid-19 outbreak will be a turning point for the American […]
If you’ve always dreamed of working from home, you’re not alone. 99% of people say they would like to work remotely, at least some of the time, for the rest of their careers. When you’re new to working from home, it can be a bit confusing on where to start looking for tools to keep […]
If this is your first foray into the world of call centers and contact center technology, a critical first step is understanding which software products are available. For new contact center businesses, nothing’s more frustrating than investing in an inbound call center solution only to realize your agents need an outbound contact center platform. Worse […]
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