Diana Kalikanova
Diana Kalikanova
Member for 3 years
3 ratings & reviews completed
Average rating:
Reputation: 140
| Title | Workforce Team Leader |
|---|---|
| Job Type | Manager |
| Department | Customer Service |
| Company | Glovo |
| Industry | Logistics & Supply Chain |
| Size | 51-200 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
Playvox | 2 years | |
Kustomer | 2 years | |
Talkdesk | 2 years | |
Calabrio Teleopti WFM | 2 years |
Badges
Pundit- Contact Center
Pundit- Workforce Management
Pundit- Call Center Workforce Optimization
Pundit- Call Recording
Pundit- VoIP
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Talkdesk | Jun 11, 2022 | Read Review | |
| Playvox | Jun 9, 2022 | Read Review | |
| Kustomer | Jun 9, 2022 |