Marina Vicente dos Santos
Marina Vicente dos Santos
Member for 2 years
5 ratings & reviews completed
Average rating:
Reputation: 180
| Title | Costumer Services Team Lead |
|---|---|
| Job Type | Team Lead |
| Department | Customer Service |
| Company | Just Eat Takeaway |
| Industry | Consumer Services |
| Size | 5001-10,000 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
Talkdesk | 1 year | |
Zendesk Chat | 1 year | |
Zendesk Explore | 1 year | |
Playvox | 1 year | |
Calabrio Teleopti WFM | 1 year |
Badges
Pundit- Call Center Workforce Optimization
Pundit- Call Recording
Pundit- VoIP
Pundit- Contact Center
Pundit- Live Chat
Pundit- Workforce Management
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Playvox | Sep 13, 2022 | Read Review | |
| Zendesk Chat | Apr 26, 2022 | Read Review |