SymphonyAI Summit

Symphony SummitAI, AI driven IT and Enterprise Management Suite, is designed to take IT and business to greater levels of speed, responsiveness, and productivity. SummitAI IT Management Suite is modular, cloud based, and powered by AI unifying key processes across Service Management, Asset Management, and Operations Management in a single easy-to-deploy, easy-to-use solution. SummitAI brings unprecedented automation, agility, and productivity gains to enterprises. SummitAI can deliver up to 45% Better Total Cost of Ownership and up to 20% Annual Savings on IT Help Desk.

SummitAI can transform the way routine tasks are performed. Users can interact with CINDE (the intelligent chatbot/agent) using natural language via chat or voice interfaces and receive personalized and intelligent responses. CINDE can automatically resolve a majority of users' issues and the rest are intelligently routed to the appropriate human agent. SummitAI increases productivity for end users and operations staff through end to end automation and resolves up to 50% of end user tickets instantly.

Categories: IT Service Management (ITSM) IT Asset Management (ITAM)