Overview
What is Ridder iQ?
Ridder iQ is a manufacturing ERP, from ECI Software Solutions. Ridder iQ includes customer relationship management functionality that is fully integrated, and includes an integration with Outlook for email.
TrustRadius Insights
ECI - questionnaire April 2024.
Ridder iQ, software for Production Companies.
Ridder iQ review.
Ridder iQ is nice software for manufacturing companies!
Review RidderIQ
Ridder iQ is the core of our company processes.
Ridder iQ works well, can be improved
Ridder iQ review
Not wholly complete, but wholly satisfied
Ridder IQ promotor within Biron
Ridder iQ is ideal in the manufacturing industry.
Ridder iQ is highly customisable
We need good registration and information systems and we believe Ridder iQ can provide us with that
Meet custom needs easily --> Easy to customize---> Ridder iQ
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Role-based user permissions (14)8.484%
- Pricing (16)8.080%
- Order entry (15)7.878%
- Cost of goods sold (16)7.373%
Reviewer Pros & Cons
Pricing
What is Ridder iQ?
Ridder iQ is a manufacturing ERP, from ECI Software Solutions. Ridder iQ includes customer relationship management functionality that is fully integrated, and includes an integration with Outlook for email.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
3 people also want pricing
Alternatives Pricing
What is SAP S/4HANA Cloud?
SAP S/4HANA Cloud is a modular cloud ERP software designed for every business need – powered by AI and analytics. SAP S/4HANA Cloud enables users to run mission-critical operations in real time from anywhere, introduce new business models in an industry, and expand globally. It can be deployed…
What is Acumatica?
Acumatica delivers a set of cloud-based business software applications with dashboards, reporting tools, integrated document management, centralized security, and customization tools.
Features
Customization
This addresses a company’s ability to configure the software to fit its specific use case and workflow.
- 6.1API for custom integration(12) Ratings
An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.
- 5.9Plug-ins(12) Ratings
A number of third-party plug-ins are available to expand the core functionality of the software.
Security
This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.
- 7.8Single sign-on capability(13) Ratings
The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.
- 8.4Role-based user permissions(14) Ratings
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.
Reporting & Analytics
Users can report on and analyze usage, performance, ROI, and/or other metrics of success.
- 7.1Dashboards(12) Ratings
Users can create, customize and share dashboards, which provide an overview of the most important metrics.
- 6.6Standard reports(13) Ratings
The software offers pre-built reports with metrics standard to the category.
- 8.5Custom reports(13) Ratings
Users can create custom reports.
General Ledger and Configurable Accounting
Financial management solution, including capabilities for general ledger and configurable accounting
- 6.8Accounts payable(13) Ratings
This includes the automation and tracking of payment to vendors and suppliers, with features such as payment scheduling, check printing, open purchase order alerts, document management, direct ACH bill payment, and vendor records.
- 6.9Accounts receivable(13) Ratings
This includes the management and automation of invoices and collections, with features like statements, invoices, receipts, payment reminders, customer records, auto billing, and refund checks.
- 6Global Financial Support(9) Ratings
Account using multiple ledgers, multiple currencies, and multiple entities
- 6.2Primary and Secondary Ledgers(8) Ratings
Record and report across multiple currencies and accounting standards with primary and secondary ledgers
- 6.7Journals and Reconciliations(10) Ratings
Automate and synchronize ledgers and processes
- 6.4Configurable Accounting(10) Ratings
Configure accounting rules and segments for each chart of accounts
- 6.3Standardized Processes(10) Ratings
Centralize financial management to facilitate standardized financial processes
Inventory Management
The ability to track and manage the flow of goods or materials into and out of an inventory.
- 6.3Inventory tracking(12) Ratings
The software syncs orders and stock to maintain a real-time picture of inventory and supports multiple methods such as LIFO and FIFO.
- 7.2Automatic reordering(10) Ratings
The software can be set up to automatically reorder a good when it falls below a certain threshold.
- 5.2Location management(9) Ratings
The software can track multiple goods across multiple locations.
Order Management
The ability to process orders, and track them from quote to cash.
- 8Pricing(16) Ratings
Users can set up complex and unique pricing requirements.
- 7.8Order entry(15) Ratings
Users can enter an order once, and the data flows to all the necessary units such as fulfillment and billing.
- 7.3Cost of goods sold(16) Ratings
The software calculates the direct costs attributable to a finished product, such as materials and labor, and includes roll-up pricing.
- 7.7Order Orchestration(14) Ratings
Define and execute order fulfillment processes for products as well as services on the same order.
Subledger and Financial Process
Revenue management solution including capabilities for subledgers and financial processes
- 7.5Billing Management(12) Ratings
Access role-based billing work area, perform discrete and recurring billing
- 6.1Cash and Asset Management(10) Ratings
Manage liquidity and cash requirements, asset transfers, disposals, reclassifications, and financial adjustments
- 3.8Travel & Expense Management(6) Ratings
Enter expenses from mobile devices, integrate credit card and travel booking, configure policy enforcement
- 4.7Budgetary Control & Encumbrance Accounting(10) Ratings
Control spending at any budget level or time interval
- 5.6Period Close(11) Ratings
Sustain fast close with integrated subledgers, intuitive dashboards, embedded collaboration
Project Execution Management
Project execution management solution including capabilities for project scheduling, resource management, and team member task management.
- 5Project Planning and Scheduling(10) Ratings
Interactive Gantt chart for establishing tasks, durations, and delivery schedule
- 6.2Task Insight for Project Managers(9) Ratings
Project manager visibility into task progress of team members
- 5.7Definable Resource Pools(9) Ratings
Definable and hierarchical resource pools of potential project resources
Procurement
Procurement management solution with capabilities for sourcing, contracting, procure-to-pay and supplier management
- 5.5Bids Analyzed and Compared(8) Ratings
Evaluate, compare and recommend across multiple bids in real-time using diverse user selected criteria and graphical analytics
- 5.6Contract Authoring(6) Ratings
Document authoring with guided navigation, negotiation templates and productivity tools for reviews and collaboration
- 5.7Contract Repository(5) Ratings
Secure and searchable contract repository leveraging standard company language components, structures and formats
- 6Requisitions-to-Purchase Orders Integrated(8) Ratings
Create touchless purchases using purchase orders generated automatically per rules from approved requisitions
- 6Supplier Management(12) Ratings
Broadly manage and report comprehensive supplier profiles, capabilities and performance; identify bottlenecks; balance allocations, workloads
Risk Management
Risk management solution with capabilities for managing controls, assessing control effectiveness, certifying controls, and addressing deficiencies
- 6.2Risk Repository(3) Ratings
Idenity, document, and manage business risks in a unified repository
- 5.8Control Management(3) Ratings
Establish and update risk and controls matrix, control test plans, and instructions
- 6.6Control Efficiency Assessments(3) Ratings
Assess control effectiveness on criteria such as geography, business unit, compliance requirements, etc
- 5.3Issue Detection(4) Ratings
Detect and create issues as part of the assessment flow
Logistics
Logistics solution with capabilities for transportation planning, transportation execution, trade compliance, customs management, warehouse management and warehouse workforce management.
- 6.4Transportation Execution Management(9) Ratings
Execute and track shipping orders
- 6.3Trade and Customs Management(9) Ratings
Manage duties, tax rates, customs documents, and other data required for products shipped in and to specified countries
Manufacturing
Manufacturing solution for managing manufacturing processes and costs.
- 8.1Production Process Design(12) Ratings
Define data for plant hierarchy, process standards, work areas, calendars and standard operations
- 7.5Production Management(12) Ratings
Centralized critical status information for production supervisors
- 8.1Configuration Management(12) Ratings
Capture and process customer configuration orders
- 7.6Work Execution(12) Ratings
Monitor procution status, manage work orders for standard and non-standard production, enforce tight controls on serialized products
- 7.4Manufacturing Costs(13) Ratings
Estimate, plan and monitor costs and variances by plant. Capture resource costs using standard, actual, LIFO, FIFO or multiple costing methods.
Supply Chain
Supply Chain Planning solution with capabilities for planning, performance monitoring, change responses and execution.
- 6.2Forecasting(9) Ratings
Statistically forecast based on historical patterns and sales input, monitor accuracy and estimate new demand
- 6.5Inventory Planning(11) Ratings
Establish projected inventory levels, monitor actual levels and compare with projected levels
- 6Performance Monitoring(11) Ratings
Analyze business metrics and compare actual performance to plans, identify issues, prioritize demands and respond to changes
Product Lifecycle Management
Product Lifecycle Management solution with capabilities for innovation management, product development
- 4.9Proposal Management(7) Ratings
Capture budget, resource, and benefit expectations for proposals
- 5.2Product Master Data Management(8) Ratings
Create, classify, and manage product items, BOMs and product changes
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Ridder iQ?
100% focus on the manufacturing industry, developed specifically to meet the manufacturing market demands. The development team builds features that are fully aligned with current and future needs of companies that are active in welding, construction, equipment and machinery mfg. Extensive product portfolio with ERP, Finance and apps such as Business intelligence, Project Assistant, Shop Floor Control and Supply chain, offering a fully integrated solution. The solution boasts 1300 +/- more customers in the manufacturing industry as an ERP solution.
Ridder iQ Features
General Ledger and Configurable Accounting Features
- Supported: Accounts payable
- Supported: Accounts receivable
- Supported: Global Financial Support
- Supported: Primary and Secondary Ledgers
- Supported: Journals and Reconciliations
- Supported: Configurable Accounting
- Supported: Standardized Processes
Subledger and Financial Process Features
- Supported: Billing Management
- Supported: Cash and Asset Management
- Supported: Travel & Expense Management
- Supported: Budgetary Control & Encumbrance Accounting
- Supported: Period Close
Inventory Management Features
- Supported: Inventory tracking
- Supported: Automatic reordering
- Supported: Location management
Order Management Features
- Supported: Pricing
- Supported: Order entry
- Supported: Cost of goods sold
- Supported: Order Orchestration
Reporting & Analytics Features
- Supported: Dashboards
- Supported: Standard reports
- Supported: Custom reports
Customization Features
- Supported: API for custom integration
- Supported: Plug-ins
Security Features
- Supported: Role-based user permissions
- Supported: Single sign-on capability
- Supported: User-level audit trail
Project Financial Management Features
- Supported: Budgeting and Forecasting
- Supported: Project Costing
- Supported: Cost Capture
- Supported: Capital Project Management
- Supported: Customer Contract Compliance
- Supported: Project Revenue Recognition
Project Execution Management Features
- Supported: Project Planning and Scheduling
- Supported: Task Insight for Project Managers
- Supported: Definable Resource Pools
Procurement Features
- Supported: Bids Analyzed and Compared
- Supported: Contract Authoring
- Supported: Contract Repository
- Supported: Requisitions-to-Purchase Orders Integrated
- Supported: Supplier Management
Risk Management Features
- Supported: Risk Repository
- Supported: Control Management
- Supported: Control Efficiency Assessments
- Supported: Issue Detection
Logistics Features
- Supported: Transportation Execution Management
- Supported: Trade and Customs Management
Manufacturing Features
- Supported: Production Process Design
- Supported: Production Management
- Supported: Configuration Management
- Supported: Work Execution
- Supported: Manufacturing Costs
Supply Chain Features
- Supported: Forecasting
- Supported: Inventory Planning
- Supported: Performance Monitoring
Product Lifecycle Management Features
- Supported: Proposal Management
- Supported: Product Master Data Management
Ridder iQ Screenshots
Ridder iQ Competitors
Ridder iQ Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Windows |
Mobile Application | Android |
Supported Countries | Global |
Supported Languages | English, Dutch, German, French, Flemisch, Norwegian, Swedish, Bosnian |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(34)Community Insights
- Business Problems Solved
- Pros
- Cons
Users leverage Ridder iQ for a range of essential tasks such as project management, stock item management, purchases, sales invoicing, and employee project time registration. The software streamlines processes involved in making offers, projects, orders, processing invoices, and managing documents. By serving as a central system for storing data, Ridder iQ facilitates communication between departments and ensures accurate data management.
Ridder iQ is utilized for various functions such as creating quotations, work orders, managing machine components, determining cost prices, and sending quotations to customers. Users find the software valuable in enhancing ERP functionalities for multiple companies with diverse needs in areas like projects, planning, financials, and real-time data updates across departments. Ridder iQ serves to automate and digitalize work processes within organizations while serving as a core ERP system.
Efficient Workflow Management: Users have praised the software for its ability to create relations, articles, quotations, and order confirmations within the system, facilitating smooth project management processes. This feature streamlines tasks and enhances collaboration among team members.
Customization Flexibility: Many reviewers appreciate the convenience of easily creating calculated columns, new tables, adapted screens, widgets, email templates, and scheduled tasks in the software for tailored customization to meet specific needs. The flexibility in customization options allows users to adapt the software to their unique requirements effectively.
Enhanced Productivity Features: Users value the software's capability to register project time, create purchase orders, and make project calculations, contributing to improved productivity levels. These features enable users to manage projects more effectively and complete tasks efficiently.
Lacks Graphical Workflow: Some users have expressed dissatisfaction with Ridder iQ's lack of graphical workflow and block designer, making it challenging to adapt rights and not being web-based. This limitation has hindered their ability to visualize processes effectively and customize workflows according to their specific needs.
Incomplete API Endpoint Development: Users have mentioned that the development of API endpoints in Ridder iQ is incomplete, which has hindered their ability to fully integrate the software with other systems. The absence of robust API endpoints has restricted seamless communication and data exchange between Ridder iQ and external applications.
Troublesome Troubleshooting and Call Center: Reviewers have criticized the troubleshooting process and call center of Ridder iQ, citing delays in responses and the need to pay for consultants as major drawbacks. These challenges have resulted in prolonged issue resolution times, impacting overall user experience negatively.
Attribute Ratings
Reviews
(1-18 of 18)Creating custom layouts with Ridder iQ
We are currently evaluating the possibilities of the project-module
- Possibilities in building custom filters
- Creating custom layouts
- Easy functions as SUM, Qty etc
- Ability to build a more detailled installed-base
- Ability to print all barcodes related to a production order in one overview.
ECI - questionnaire April 2024.
- Creation of relations.
- Creation of articles.
- Creation of quotations.
- Creation of order confirmations.
- MRP functionality.
- Finance
- CRM
Ridder iQ, software for Production Companies.
- Register project time.
- Creating purchase orders.
- Make project calculations.
- A good project planning tool.
Ridder iQ review.
- Quotations
- Orders and shop floor control.
- Invoicing
- Item management and storage management.
- BI and analysis of processes. The 'Home' tab is a nice start but is too limited. The built-in BI tool "Analytics" is too complex and needs an additional subscription.
- (Financial) closing of orders.
- Price management of items.
Ridder iQ is nice software for manufacturing companies!
- You can easily make yourself calculated columns
- You can easily make yourself new tables and fields
- You can easily make yourself adapted screens, widgets, etc.
- You can easily make yourself email templates
- You can easily make yourself scheduled tasks
- Tables and fields have clear names what is very handy to work with
- Ridder iQ misses graphical workflow and blocks designer
- Adaptions to rights in iQ can be difficult and time consuming
- Ridder iQ is unfortunately still not webbased
- Ridder iQ is fortunately developping api endpoints but this is still not completed.
- The no/low code functionality can be extended
But more extensive customizing is more difficult. You need to be able to programm and the integration of other software/webapps is difficult. Therefore the no/low code functionality and api endpoints of Ridder iQ should be extended. Ridder iQ is unfortunately not to use on a smartphone of something like that.
Review RidderIQ
- Flexibel software
- Account manager
- Trouble shooting/call center is worthless. In the past we had a question and this will be solved. Now we have a question and we are called back a couple of days later and very often they can solve it but are not allowed to solve it and you need to pay for a consultant
- Pricing is very high, for every stupid things we need to pay the top price
- Information is not always good. We bought a new system and wanted to install this (Kronos). Asked several times to have some information about the installation. I received nothing and the asnwer was that we needed a consultant (read we need to pay). At the end I solved it by myself and that was rather easy.
But the aftercare is not good anymore (see previous) and everything is about earning money and not keeping the customer satisfied.
Ridder iQ is the core of our company processes.
- Good import functionability
- Great added value in the customizability of the product
- Easy to maintain and to adjust at your own processes
- Consultants bring a lot of added value
- Good support
- Purchase contract does not function well
- Projectplanning is not flexible enough for us as a project organization with complex planningschedules
- Hour registration app and portal are bad and not customizable
Ridder iQ works well, can be improved
- calculations
- quotations
- order confirmations
- The memo function
- updating prices
- Speed of support
Ridder iQ review
- Assembly revisioning
- Tree structure of assemblies
- Open structure so that 3rd party can work with it aswell
- Revisioning of artikels
- Internal orders with multicompany can only be of 1 type.
Not wholly complete, but wholly satisfied
- Flexibility in setting budgets for specific parts of a project
- Insight in costs (journaldetails)(bookkeeping, however not RIdder financials)
- Sending out offers and order confirmation
- sending out purchase orders
- filling out hours. every hour that has been put in, has to be approved by a manager end of week. We made up a way, how to check these hours. There is room for improvement.
- Budgetdetails left to go broken up in multiple parts, but all costs going to the right budget. An option for aloowing budgets to overflow.
- flexibility regarding the creation of widgets (symbols, colors and such)
- PDA logistics does not run a local environment of Ridder.
- Most important. Stockkeeping and anaylises are not available in Ridder
- Planning for employees and projects.
Ridder IQ promotor within Biron
- Report design
- Internal receipts with various raw materials
- planning
- Report building remains difficult
- division of roles and rights development
- goods movement
Ridder iQ is ideal in the manufacturing industry.
- Link between SolidWorks / ScanSys and Ridder iQ on the one hand and Ridder iQ and AccountView on the other.
- Options to enhance insight by using company-based layouts and widgets.
- Capabilities of barcode and service tablets reducing manual work.
- Taskmanagement
For an hours-only we see less appropriate solutions as scheduling and using tablets for service, we do expect limitations.
In addition, it takes a lot of energy to set up a good post calculation structure.
Ridder iQ is highly customisable
- High level of customasation
- Interactive dashboard
- Keep track of purchase orders
- It is quite slow, every new menu takes about 2-3 seconds to load
- I would like to send payment reminders via Ridder iQ
- It can be very complicated to change things
- The manual is very very long and the search options are limited
We need good registration and information systems and we believe Ridder iQ can provide us with that
- inventory management
- project management
- sales info
- integration of financials with ridder iQ
- detailed planning of equipment
- standard connections to external software like HR and CRM
Meet custom needs easily --> Easy to customize---> Ridder iQ
- Production Planning
- Purchasing / Need fullfillment
- Project Management
- Stock Management --> Analysis + Cycle count functionality
- CPQ
- Approval Flows
Our company use the same data source thanks to Ridder iQ
- Items and stock management
- Sales order overview
- Purchasing
- User interface
- Flexibility in workflows
- Better user manual
Ridder iQ is great for manufacturing
- Configurate
- Interconnection with other systems
- Other Desktop per user/group
- Planning is not clear, easy
Review Ridder IQ
- Calculate
- Making offers
- Registration of purchase orders
- registration of employee hours
- Some text boxes in quotations, order confirmations and purchase orders go directly to the next page, so the first page is empty.