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Microsoft Entra ID bridged the gap for our users.
Updated June 13, 2024

Microsoft Entra ID bridged the gap for our users.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Entra ID

We use Microsoft Entra ID, previously known as Azure AD, as a bridge between local and cloud AD and for unified user management and single sign-on access to our cloud-based resources, such as Microsoft 365 and Azure, with the added benefit of multi-factor authentication (MFA).
  • Single Sign-On.
  • Multi factor Authentication (MFA).
  • Microsoft 365 User Management.
  • Depth of the administration menus often makes things hard to find.
  • Some basic, security-centric features are only available with paid per-user subscriptions -- such as restricting logins based on country.
  • Reporting and alerting is limited.
  • Allowed for quick rollout of multifactor authentication (MFA).
  • The ability for single sign-on reduced user frustration when bouncing between applications.
  • Cloud-based management allows admins to manage users regardless of location.
We have used local Active Directory for decades and found a disconnect as we began utilizing more cloud-based services. Management of user accounts for disparate systems became increasingly frustrating not only for admins but also for end users who had separate logins for each. Utilizing Entra ID's ability to bridge local and cloud AD, combined with single sign-on and multifactor authentication, was the right solution for our needs.
We do not currently use Entra ID with non-Microsoft apps.
Currently, we use Entra ID to connect with only Microsoft-based SaaS applications but look forward to more of our SaaS application vendors offering the Entra ID as an option.
The ability to use single sign-on between SaaS applications has improved our end-user experience. This will gain in popularity as more non-Microsoft applications add support for Entra ID. In addition, enforcing multifactor authentication, which could be daunting for end-users, was a simple process for both admins and users and went very smoothly.
Microsoft Entra ID seemed to be a better fit for our organization since we were already using Microsoft 365 and a local active directory.

Do you think Microsoft Entra ID delivers good value for the price?

Yes

Are you happy with Microsoft Entra ID's feature set?

Yes

Did Microsoft Entra ID live up to sales and marketing promises?

Yes

Did implementation of Microsoft Entra ID go as expected?

Yes

Would you buy Microsoft Entra ID again?

Yes

The use of Microsoft Entra ID, previously known as Azure AD, is necessary when using Microsoft 365. It can also be used for single sign-on, to link local AD to the cloud, and for implementing multifactor authentication (MFA). Using Entra ID to enforce MFA with Microsoft 365 is simple and should be considered if your organization is not already using it.

Microsoft Entra ID Feature Ratings

Identity Management
5.9
ID-Management Access Control
9
ID Management Single-Sign On (SSO)
9
Multi-Factor Authentication
9
Password Management
1
Account Provisioning and De-provisioning
6
ID Management Workflow Automation
2
ID Risk Management
5

Using Microsoft Entra ID

150 - All of our full-time staff use Entra ID. The business functions of these users include general office staff, finance, operations, engineering, information technology, law enforcement, and more.
4 - We currently have four information technology staff members who support Microsoft Entra ID. Our helpdesk staff perform most daily Entra ID related tasks, and senior level staff handle more complex tasks as needed. The more complex tasks handled by senior level staff include scripting and configuration of automated jobs.
  • User management
  • Access control
  • Cloud-based management
  • Microsoft 365 user management
  • We use Microsoft Entra ID to automate our staff directory
  • We hope to remove physical access control servers completely in favor of Entra ID.
Microsoft Entra ID has become an integral part of our information technology workflow. At this point in time it works very well for our needs.

Evaluating Microsoft Entra ID and Competitors

  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
Microsoft Entra ID natively integrates with Microsoft 365 and allows seamless user management via the cloud. Additionally, this integration allows us to script and automate several user management tasks that used to be manually performed.
If we had to do it again, we would start with a higher tier from the beginning. Instead, we started at a lower tier to reduce costs, but we eventually moved to a higher tier to better suit our needs.