800.com vs. Sprinklr Service
800.com vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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800.com | N/A | 800.com is a telephony and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using an integrated caller ID feature. Its features include analytics, sequential or simultaneous call forwarding, voicemail transcriptions, automated alerts, call screening, and data archiving. 800.com allows users… | $29 per month per seat | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat |
800.com | Sprinklr Service | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | $25 per seat | Optional | ||||||||||||||
Additional Details | — | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
800.com | Sprinklr Service | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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800.com | Sprinklr Service | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | CloudTalk Score 9.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
800.com | Sprinklr Service | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
800.com | Sprinklr Service | |
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Likelihood to Recommend | 800.com No answers on this topic | Sprinklr |
Pros | 800.com No answers on this topic | Sprinklr |
Cons | 800.com No answers on this topic | Sprinklr |
Likelihood to Renew | 800.com No answers on this topic | Sprinklr |
Usability | 800.com No answers on this topic | Sprinklr |
Reliability and Availability | 800.com No answers on this topic | Sprinklr |
Performance | 800.com No answers on this topic | Sprinklr |
Support Rating | 800.com No answers on this topic | Sprinklr |
In-Person Training | 800.com No answers on this topic | Sprinklr |
Implementation Rating | 800.com No answers on this topic | Sprinklr |
Alternatives Considered | 800.com No answers on this topic | Sprinklr |
Return on Investment | 800.com No answers on this topic | Sprinklr |
ScreenShots | 800.com Screenshots |