Likelihood to Recommend It is useful for contract management as it is supposed to be. I like the new interface a lot. It looks much more modern now. It is not as easy to manage documents that are not contracts. We tried to use the software as a vendor management solution, but eventually, the company decided to use another software instead. It needed customizations for our use case, which we could not afford to spend time on.
Read full review SignNow is particularly useful for simple documents, forms and contracts where there the fields are pretty standards- names, signature block, title. It would be helpful to have features that allow substitution of certain fill in the blanks such that allow you to use the same template but first have a dialog to integrate language for a person, corporation, partnership or LLP. I'm a lawyer and having the ability to assemble variation of this nature into one template would be helpful. Also (and it may do this) the ability to change the actual form/document within the a template would be useful.
Read full review Pros Categorizing data based on your specific business needs. Comparing documents and identifying risk. Workflow management and visibility into state of things. James Anderson Healthcare Architect in the Business Development/Medical Economics Dept
Read full review Ease of setting up documents that require eSignatures Ability to manage the order in which the document needs to be eSigned Tracking the status of who has signed and who hasn't Ability to 're-send' invites to team members who might have missed the original invite Ability to download the eSigned documents for internal record keeping Read full review Cons It would be nice if there were a way to upload an executed agreement and have the system pull the details into the contract record. Maybe having a "themes" option so that individual users could pick a color scheme/layout that worked best for them. Having a Chat feature could be helpful instead of sending internal emails. Read full review When using shared templates, the option to rename the document is at the bottom of the signatures page. I would like that to be visible sooner as some of my team misses it and sends documents to clients with the templated name instead of the correct name because they forgot to scroll down far enough to see it. CC'ed contacts used to show suggestions as you typed the email if you've sent that person a document before, but that functionality no longer shows on our account. I'd like to see that brought back. It would be nice if we could add folders to our documents page so that we could sort sent and signed documents into individual client folders. The search feature works fine, but folders would help clean up the view for my team. Read full review Likelihood to Renew The current functionality is excellent and we keep getting request for more. Leadership wants to make this a one stop shop.
James Anderson Healthcare Architect in the Business Development/Medical Economics Dept
Read full review The features are too limited. The biggest issue though is the flexibility for editing existing forms without having to create a whole new form. The other issues are its payment partner options, lack of automation, and logic flow. We plan to quit this software and use other software in its place.
Read full review Usability Nice and simple interface. The software does its job well. It is not a central software for company operations, but it makes it significantly easier for multiple departments to operate. Regular updates and communication about them are the best part of the software and I would recommend it for other departments should the need arise. One major benefit I have found of Agiloft is scalability. As the company grows, the number of contracts grows almost exponentially. Agiloft allows handling them easily without having to reorganize old contracts.
Read full review In terms of core functionality - adding options for signatures, text, dates, check boxes, etc., as well as customising the body of the request, the title of the request, follow-ups / reminders for signature, etc., SignNow is great. It's really easy to navigate and use in this regard. SignNow loses points when it comes to the end-user who needs to sign. There's an option for them to either use the app (which is most prominent in the page that shows when they open the request) or to sign using their browser (which is much smaller). I had my assistant create this step by step guide for our clients, so they can complete the request the way we need them to:
https://docs.google.com/presentation/d/1FopYjlykHMFjIAQjgaNLtNIvSCQND_kb86-U9bA5M2A/edit?usp=sharing As far as I'm aware, you can't make it mandatory for them to draw their signature, and there's no option to remove the prompt for them to download the app when signing on their mobile device. I really wish these were options, but they don't take away from the fact it does what it is intended to do, and it does it well.
Read full review Reliability and Availability SignNow is always available when I need it. It seems that most updates occur outside of business hours so I have full functionality when I need it most between the hours of 8am-6pm EST. There has only been I time when I experience application errors when I need to use the system but it did not last long and the issue was resolved within a few hours.
Read full review Support Rating Implementation was relatively easy and I have not had any issues with the support. UI change created some challenges for the end-users, but overall, it was a smooth experience. I hope the company will continue investing in the product and not consider it as something to not care about too much. I believe Agiloft does not make any other software, so I think the focus on it should not wane.
Read full review I only used SignNow support when setting up. I uploaded a bunch of documents in the wrong place and needed assistance in moving them. Unfortunately they were not able to move the documents and I needed to upload into a different place. This is where I feel the system itself could benefit from some flexibility for their customers.
Read full review Online Training It was nice to be shown the basics of the system and be able to see or understand the specific functions our company would need to use, such as the template creation, document grouping and document group templates. Being taught on how to use these functions, made learning them much easier.
Read full review Implementation Rating Make sure you know exactly what you need before implementation and be sure to ask how to use the most important functions of the system that you will be using.
Read full review Alternatives Considered Prior to implementing Agiloft, we used ProLaw. ProLaw acts as an electronic library for all contracts across the company. We were able to get this to work for us but it was limited in what functionality it provided. Agiloft is far superior when it comes to tracking and contract generation. Both systems store the agreements; however, Agiloft does a lot of the work for us. It creates the agreements with the click of a button, manages user permissions, sends automated reminders without requiring setup. These are all things ProLaw either didn't have or had but required manual entry. I was not the one who selected Agiloft as our new system, but after using it I can see why it was chosen.
Read full review I chose airSlate SignNow over
DocuSign primarily due to the superior ease of use and a more intuitive user interface (UI). airSlate SignNow's UI stood out with its simplicity and well-thought-out design, making the entire process of signing and managing documents much more straightforward.The drag-and-drop functionality and the ability to customize signature fields in airSlate SignNow were additional factors that tipped the scale in its favor. These features not only streamlined the signing process but also allowed for a more personalized and efficient document management experience.
Read full review Return on Investment Better ability to find the contract you are looking for. Broke even within 8 months of switching to Agiloft even with implementation fees. Document compare saves time and mistakes. James Anderson Healthcare Architect in the Business Development/Medical Economics Dept
Read full review SignNow is far more economical than any other signature program I have ever seen. SignNow performs all the tasks that the more expensive competition does. SignNow does not require my clients to set up an account with a user name and password. Read full review ScreenShots Agiloft Contract Lifecycle Management Screenshots airSlate SignNow Screenshots