Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$10
per month
Guru
Score 9.0 out of 10
N/A
Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages.
Everything about Guru is better ... and my previous answers have detailed this. Ease of use is something that drives us and enables a high level of KCS implementation - Joy of use (UI), Supporting resources, and team integrations. Their new artificial intelligence is also a …
We used Confluence in the past for a lot of information. Confluence is a great platform but not the easiest to navigate for finding information quickly. Guru's search feature seems to be a little more in tune with what we need to find quickly.
Guru is friendlier to use. It has a cleaner and nicer layout that's more accessible to even the least technical people in the company. Everyone can write and amend cards in Guru so that the information is always up-to-date. Confluence, by comparison, is much more …
Compared to Confluence by Atlassian I can say there are quite similar but I have enjoyed my time more while using Guru. They both offer a well designed interface, ease of use and ease of access to its content, third party apps integration and the browser extension which further …
Guru is much more user-friendly than Confluence overall. We actually moved our knowledge management from Confluence to Guru for our frontline agents. There really isn't much more to add. For knowledge management that is quick and easy to navigate, there is no comparison Guru …
We still use Salesforce Lightning, but it was challenging to find documentation needed, and also manage access to that data as most of our employees do not have or need Salesforce access. The same applies to Confluence.
Guru is used as a way to connect the tools individual teams …
Guru was much more organized than Confluence. Guru also has a really nice easy to use UI and amazing features for documentation. Confluence is more freestyle - write what you want where you want, how you want. Guru is very structured - this is a pro or a con depending on your …
Comparing Confluence to Guru, Guru is much simpler and it focuses on knowledge sharing, which helped a lot since we work remotely. I also enjoy Guru's user-friendly interface and card-based system that makes it easy for team members to navigate and contribute. Overall, I am …
I prefer Guru to Confluence due to the way it is set up. Confluence is set up more in a data way with numbers and it can be confusing at times. It can also be a hassle to navigate when you have so many numbers in front of letters and not are experienced with coding. I like that …
Specifically announcements and Chrome extension are features that are not available in any other KB tool we have tested and are critical to our operations. Also the ease of use for both the end user and the Admins stands out as it is easy to implement, does not require …
Guru based on my experience has the most simple and clean user interface, while providing pretty much any option that one may need in an easy to see/read way.
Guru also has lots of customizable options, a very unique way of presenting the information and creating content posts …
We have evaluated briefly only a handful products. Guru's advantage over others is 1. The possibility to act as a standalone KMS if needed (without integrating with other software), 2. The actual integrations when implemented and the seamless synchronization between portals, 3. …
The fact that Guru takes the approach of being a card management system as apposed to an article mangemnt system makes all the magic for me. When you need to write an "Article" it will somehow become long and tedious task When you need to write a "Card" that it is defined as …
Guru is a much better tool than what we were using before mainly because it allows for card health and verification intervals. IE, you can set a card to expire and need a review every 3 months, 6 months, a year, or on a particular date. This means we no longer need to …
Guru is easier to update. Employees prefer reviewing shorter, more focused Guru cards over reading an entire Google doc for the relevant information. Google Drive has far better search capabilities, but is not as fast as Guru. Our sales department especially appreciates our …
Ease of Adoption: Guru's user-friendly interface and straightforward design can lead to faster adoption among team members, which is crucial for the success of a knowledge management platform. Content Verification: Guru's content verification process ensures the reliability …
User-friendly and "hip," for lack of a better word. Some other programs are difficult to learn, difficult to structure and search, or stuffy in their appearance.