Planning, Collaborating on a Successful Project
August 05, 2016
Planning, Collaborating on a Successful Project
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Atlassian Confluence
We use Confluence as a multi-department digital planning tool. It also serves as a historical marker so we can easily see what was done and cross reference it with web traffic.
- Straightforward and fairly easy to use the platform.
- Lets you know when others on the team are accessing the same materials/files.
- It is quite adaptable to our needs.
- Unfortunately there are different levels of usability depending on the various web browsers for opening this tool.
- Functionality is somewhat rigid such as for not being able to easily post screen shots or images for reference.
- The most important issue is the lack of being able to copy rows or columns easily to move to other files. It is a flaw that will hopefully be fixed.
- Reduced time spent in managing and planning activities
- Helped build more accurate, time-based projects
- Worked well with team project management with sharing and editing projects collaboratively
Confluence Feature Ratings
Using Atlassian Confluence
15 - A mix of marketing, communications, IT and Web Services
1 - Web and IT. This tool captures basic project management needs and skills.
- Project planning
- Collaboration
- Cross-functional
- Content flow
- Integrates with other internal and external platforms and software
- Large and small scale planning
- Wider cross departmental projects
- More fully integrated in overall content management (currently use for one key function only)
- Potentially a greater integration with measurement/metrics
Evaluating Atlassian Confluence and Competitors
No - This platform helped fill a gap we previously did not have
- Product Features
- Product Usability
The project features and usability make this the ideal tool for large scale project planning.
Keep same process. It worked well and we have a lot of success with it.
Atlassian Confluence Implementation
- Implemented in-house
Yes - Adaptable multi phase approach
Change management was a big part of the implementation and was well-handled - Pacing and repeat training helped get over the learning gap
- Functionality
- Lack of copy / paste of fields
- Browser incapatabilities
Atlassian Confluence Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
The overall setup phase was an important time to start out on the right foot.
Using Atlassian Confluence
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Page tree is such an essential part of this work
- The wiki approach has helped us use this tool in large scale and small form projects
- Fairly error proof when working with multiple users at the same time
- No copy and paste with recognizing fields
- The lack of recognizing individual rows in order to copy and paste fields is an inherent problem with the tool
- Need way to integrate metrics/measurement