Avoma vs. Gong

Avoma is a tool that provides solutions to make the most of each meeting, it is an online solution that improves the way we collaborate, increasing productivity by saving time and increasing communication between teams in a visual, secure, and flexible way, achieving smart meetings and helping to the best decision making where just one click is enough.

Incentivized

Gong is great for: - Reviewing different calls, whether it is a discovery call, demo, follow-up, technical conversation or syncs with key stakeholders - To easily map out the different sections in the call like: Pricing, competitor, next steps, etc - Share recordings with customers or prospects. You can put a time limit for how long the recording will be available

Incentivized

• calls are automatically recorded
• being able to go back and watch my calls again to make sure I catch everything a customer is saying.
• the transcript is so helpful to review the conversation and catch any missing details from the notes I take while on the call.
• Being able to share video calls with team members

Incentivized

• Recommendations to improve (silence time, speaking ratio, etc.)
• Source of absolute truth! So easy to see what meetings have been done, and how it was done. No more he says she says
• Transcription - it has been accurate, and helps when trying to learn how to handle rejections

Incentivized

• Avoma is a collaboration solution that among so many options and services focuses on providing its users with various solutions to increase collaboration and workflow in real-time. Based on AI, providing a high-level business service provides excellent features is one of the most complete platforms we have used.

Incentivized

• Would like to have Gong use AI to alert me when a customer is at risk for attrition
• Would like to make it easier to search on Accounts. When I type into the search field, sometimes multiple accounts appear, and when I click on one, there's an error.

Incentivized

We love Gong and our customers like it too. We can bring additional value by being to provide a dialogue of all our customer conversations.

Incentivized

Gong is extremely easy to use with a clear UX outlining where to find all necessary details. The additions of call summaries and key points, to the existing recording + transcripts now makes it so much easier to quickly get snapshots of what was said during meetings, something that is especially important when deals or accounts are changing hands. With Gong I can get the coles notes in a fraction of time.

I give them a 10 because, I have been using Gong for over a year now and have never had issues or concerns go un resolved in a day or two. Their communication is impeccable and their tech support is very hands on and prompt

Incentivized

This is nothing something I'm able to answer

Incentivized

ease of use, transcripts during calls, pricing

Incentivized

CoPilot is good software, and the prices were relatively equal between the two. Gong's representative was more hands on in making us feel comfortable switching software and changing our infrastructure to accommodate. It was this care and handholding that put us over the edge. The actual product between the two was marginal and for our needs made no difference.

Incentivized

I was not involved with the process

Incentivized

I was not involved with the process

Incentivized

• Avoma has had a great impact on our organization as it is a tool that provides quality in all its services. It is a tool that has been of great help from the first moment we used it for providing collaboration, growth, and better performance of our colleagues. teamwork is pleasant and the results are highly positive.
• It provides a complete service to develop collaborative meetings in record time, increases sales, and improves the working relationship between teams, it is a tool that saves time and maximizes productivity.

Incentivized

• Greater acceptance of a live conversation by our customers, especially the ones that weren't so responsive via email.
• Greater understanding of how to better interact with every customer and personalize our workflow for each of them.
• An increase in the good spirits among the team, since all participate in the review meetings, they are no longer shy or don't feel victimized anymore when working on improving our skillset.