Basecamp vs. Jira Work Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Basecamp
Score 7.9 out of 10
N/A
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
$15
per month per user
Jira Work Management
Score 7.9 out of 10
N/A
Jira Core is Atlassian's general purpose business and project management tool available to smaller companies or teams and designed to suit a variety of purposes (e.g. marketing planning, product roadmap, etc.). In Jira Core, Workflows define process and enable teams to track tasks. Jira Core Cloud instances also have boards that let users visualize workflows and drag and drop tasks from to-do to done. It is available on the cloud.N/A
Pricing
BasecampJira Work Management
Editions & Modules
Basecamp Business
$99
Per Month [Unlimited Users]
Basecamp Personal
Free
Limited Capabilities
No answers on this topic
Offerings
Pricing Offerings
BasecampJira Work Management
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BasecampJira Work Management
Top Pros
Top Cons
Features
BasecampJira Work Management
Project Management
Comparison of Project Management features of Product A and Product B
Basecamp
3.6
118 Ratings
70% below category average
Jira Work Management
8.7
17 Ratings
15% above category average
Task Management4.6117 Ratings9.017 Ratings
Resource Management3.498 Ratings8.617 Ratings
Gantt Charts2.540 Ratings8.314 Ratings
Scheduling3.493 Ratings8.415 Ratings
Workflow Automation2.668 Ratings8.316 Ratings
Team Collaboration4.0117 Ratings9.117 Ratings
Support for Agile Methodology3.349 Ratings9.017 Ratings
Support for Waterfall Methodology2.945 Ratings8.59 Ratings
Document Management3.4109 Ratings8.513 Ratings
Email integration3.596 Ratings8.714 Ratings
Mobile Access3.795 Ratings8.810 Ratings
Timesheet Tracking2.844 Ratings9.110 Ratings
Change request and Case Management3.055 Ratings9.013 Ratings
Budget and Expense Management7.139 Ratings8.09 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Basecamp
7.8
40 Ratings
6% above category average
Jira Work Management
8.4
12 Ratings
13% above category average
Quotes/estimates8.329 Ratings8.110 Ratings
Invoicing6.925 Ratings8.49 Ratings
Project & financial reporting8.034 Ratings8.511 Ratings
Integration with accounting software7.927 Ratings8.64 Ratings
Best Alternatives
BasecampJira Work Management
Small Businesses
Stackby
Stackby
Score 9.6 out of 10
Stackby
Stackby
Score 9.6 out of 10
Medium-sized Companies
Quickbase
Quickbase
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BasecampJira Work Management
Likelihood to Recommend
6.4
(144 ratings)
9.4
(17 ratings)
Likelihood to Renew
10.0
(26 ratings)
-
(0 ratings)
Usability
7.8
(15 ratings)
-
(0 ratings)
Availability
10.0
(5 ratings)
-
(0 ratings)
Performance
7.3
(4 ratings)
-
(0 ratings)
Support Rating
8.8
(28 ratings)
-
(0 ratings)
Online Training
5.0
(1 ratings)
-
(0 ratings)
Implementation Rating
7.7
(4 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
BasecampJira Work Management
Likelihood to Recommend
37 Signals
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
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Atlassian
Jira work management represents the solution that allows business teams such as Finance, sales or marketing to collaborate with technical teams within Jira. It has so many features like the List view, the Calendar view, the Timeline view, the Boards, Workflows, Forms, Project templates, Dashboards and reports and automation. Jira Core is very well capable of increasing productivity of the teams through centralization of information through these different types of views and the automation allows the teams to invest less time in configuration and more time in execution of work.
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Pros
37 Signals
  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
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Atlassian
  • Provide a roadmap of all epics
  • Provide a backlog in which you can see all the possible work to be done to create your sprint plan
  • Have all our projects within reach
  • Have a dashboard with editable columns to manage your work
  • Be able to filter by person
  • Be able to see past sprints
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Cons
37 Signals
  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
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Atlassian
  • More clarification on where to find useful tools and resources for new users.
  • Breakdown of Projects, Tasks, Sub-tasks, bugs is hard to follow and cannot be changed once created.
  • The ability to customize the dashboard/home page to fit the needs of individuals could use some work.
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Likelihood to Renew
37 Signals
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
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Atlassian
No answers on this topic
Usability
37 Signals
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
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Atlassian
No answers on this topic
Reliability and Availability
37 Signals
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
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Atlassian
No answers on this topic
Support Rating
37 Signals
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
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Atlassian
No answers on this topic
Implementation Rating
37 Signals
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
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Atlassian
No answers on this topic
Alternatives Considered
37 Signals
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
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Atlassian
Jira provides multiple functionalities which any project needs during implementation. It has the feature of tagging the right owner to the issues. It has made the life of project managers easier to track the resolutions and efforts which was utilised for completing the task. It also provides the feature of attachment where users can attach their testing result/progress in the ticket created in Jira.
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Return on Investment
37 Signals
  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
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Atlassian
  • It has allow us the proper documentation of over 50 products.
  • Time spent on activities has been reduced by a 25%.
  • The reporting module has allowed us to identify over 10 problems in our workflow, allowing us to solve them and become more effective and efficient with it.
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ScreenShots