Likelihood to Recommend During COVID-19 Tribe [Community Platform] allowed non-profit organizations to utilize the premium features for free which was a great benefit. It has helped us utilize our community in order to answer questions rather than having an abundance of support tickets. Tribe [Community Platform] needs to increase spam filters and bot accounts however, as many of the community's are overrun with them. I manually remove these accounts each week.
Read full review Thinkific is well suited for users who who want to make an impact teaching online, whether that's to B2C with independent course creators, or B2B where you're training clients, partners and internal staff for a company (which is how we deployed the Thinkific Plus plan). Deployment or migration is easy and the speed and ease of course creation and publication is second to none. It's probably the easiest LMS to administer whilst still providing a powerful suite of tools that give you the insight you need to grow your course business.Thinkific is ideal for creating a customer education program for your business, automating onboarding of client training and training partners too. The range of plans Thinkific offer equally make it ideal for smaller personal course creators too.
Read full review Pros Straightforward setup and configuration Embeddable widgets to add community experience directly inside the site Cost effective compared to other products based on the available features Dedicated and super responsive account managers Relatively easy integration using the API Read full review The price for the basic tier is very good compared to other platforms and what you get in it. The look and feel of the site is simply beautiful, even if I'm allowed to customize to certain extent, they maintain things very neat. Allowing to upload videos directly to the platform is a lifesaver. Read full review Cons Terrible user experience (especially on mobile), way too overclutered Restricted to Tribe's default layout You have to pay $85/m - $249/m to get access to apps, support and remove Tribe logo Looks pretty old and works rather slowly Read full review Although it has some great third-part integrations it would be great if it offered more such as links with email service providers such as Mailerlite Assignment feature to be available on the lower tier plans Improve the file size uploads for images and videos Provide a lot more themes Read full review Likelihood to Renew We will continue to use Thinkific for our company pieces of training. Until we are able to create our own in house portal, this is an excellent source to have a learning management software tool that is easy to use and easy to implement without much technical training to administer
Read full review Usability Tribe Community Platform is inspired by modern social networks. The team behind Tribe Community Platform has carefully studied the user behavior on online networks to add the best practices to their platform.
Read full review I've used other learning management systems over the last 5 years and believe Thinkific is easily one of the ones that make getting started with zero tech skills or know-how easy peasy. Everything is laid out very well in how to set up your online school, create your courses and market and sell your courses. They provide a lot of great videos tutorials and offer a useful webinar series to help you understand how to market your courses like a pro
Read full review Reliability and Availability I've never had any issues with accessing Thinkific but I can see when it has been a problem for others. When I get updates on when they are doing maintenance to their platform I tend to make sure that is not the day I plan to be working on my school so as not to get frustrated
Read full review Performance It is fast, easy to configure, and does what it promises. Also, the pricing based on monthly active users is great in comparison to other solution who simply charge based on the registered users.
Read full review When it comes to the performance of Thinkific for me I find that it's good but could be better. I tend to think that the larger the files and videos you upload on your courses may add to the impact of it's uploading (not sure if that's actually true or not). But overall the performance of Thinkific via my tablet and desktop is very good when I have a fast speed broadband speed
Read full review Support Rating The Support and Success team have been highly responsive, in general, most of the queries get answered within a day (sometimes even a few hours). They helped us immensely with brainstorming and suggesting the best practices to set up the community for success during our onboarding period. Some of our suggestions to add certain features were well-accepted and the product team worked on them to solve the issues.
Read full review I rate Thinkific a ten because of its excellent customer service, ease of use, high-quality product, fair price with excellent ROI, and because they keep making improvements. Using Thinkific solved the problems of piecing together our course with various
WordPress plugins, iframes, and payment processing software. It's easy to create a course website for people who can't write code.
Read full review Implementation Rating The implementation period took time like it would in earning and using any new tool. It was more about being organised, having better time management processes in place and having people you were able to reach out to if you were every able stuck. The other key ting with the implementation period was giving yourself a realistic time scale to get the job completed.
Read full review Alternatives Considered It's easy to use and also many of my colleagues recommend Tribe Community Platform which can help us to engage with more of our audience easily.
Read full review Overall, if I had the choice, Thinkific would be one of the tools in using an online course for instructors and private institutions. The higher-tiered plan is a bit steep for contractor instructors who may need to pay for it themselves to show the course would be a good course for the school to create. The free 3-course is helpful without the bells and whistles. The free program offers you to create three courses and keep all the profit from selling your courses minus a small transaction fee that won't break the break.
Read full review Scalability The opportunities to scale your online course business with Thinkific is endless. They provide a great range of plans with features, integrations and support to suit the needs of any business as different levels. The key here is knowing where to start with the budget you have and then knowing when it's time to scale up and the tools and resources it will require.
Read full review Return on Investment Better search presence via user-generated content. Powerful customer engagement. Self-service (deflecting support tickets). Feedback collection. Read full review Ability to attract leads with a FREE membership library option Ability to quickly and easily deliver course content without much of a learning curve for course creators If you need affiliates to help sell your product, even though they advertise that they have the option for affiliates, if you want to do it right you must use an additional integration for affiliate software. Read full review ScreenShots