Brand Embassy (discontinued) vs. Chat Breezes
Brand Embassy (discontinued) vs. Chat Breezes
Product | Rating | Most Used By | Product Summary | Starting Price |
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Brand Embassy (discontinued) | N/A | Brand Embassy is now part of NICE inContact CXone (acquired May 2019). Brand Embassy is social customer service software designed to help companies with high volume social customer service prioritize and automate the customer experience. Incoming requests and mentions from social media, blogs and website forms are unified in one dashboard and routed to the most relevant customer service agent. Customers… | $39 per month | |
Chat Breezes | N/A | Streamlines social media conversations in a single, unified inbox. Main Features: Smart Inbox: Manages all social media DMs, comments, posts, reposts, and mentions in a unified social inbox. Message Thread: Shows chat history in a thread to keep conversations organized and easy to track. Auto Tagging: Labels incoming messages automatically by selected keywords to categorize and prioritize. Search all messages: Quick… | N/A |
Brand Embassy (discontinued) | Chat Breezes | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Brand Embassy (discontinued) | Chat Breezes | |
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Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Brand Embassy (discontinued) | Chat Breezes | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Brand Embassy (discontinued) | Chat Breezes | |
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Likelihood to Recommend | 2.0 (12 ratings) | 10.0 (1 ratings) |
Likelihood to Renew | 7.7 (5 ratings) | - (0 ratings) |
Usability | 1.0 (1 ratings) | 10.0 (1 ratings) |
Availability | 8.2 (1 ratings) | - (0 ratings) |
Support Rating | 3.0 (4 ratings) | 10.0 (1 ratings) |
Brand Embassy (discontinued) | Chat Breezes | |
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Likelihood to Recommend | Discontinued Products | Chat Breezes Limited |
Pros | Discontinued Products | Chat Breezes Limited No answers on this topic |
Cons | Discontinued Products | Chat Breezes Limited No answers on this topic |
Likelihood to Renew | Discontinued Products | Chat Breezes Limited No answers on this topic |
Usability | Discontinued Products | Chat Breezes Limited |
Support Rating | Discontinued Products | Chat Breezes Limited |
Alternatives Considered | Discontinued Products | Chat Breezes Limited No answers on this topic |
Return on Investment | Discontinued Products | Chat Breezes Limited No answers on this topic |
ScreenShots | Brand Embassy (discontinued) Screenshots | Chat Breezes Screenshots |