CA Service Management, with CA Service Desk Manager vs. Motadata ServiceOps
CA Service Management, with CA Service Desk Manager vs. Motadata ServiceOps
Product | Rating | Most Used By | Product Summary | Starting Price |
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CA Service Management | N/A | CA Service Management, including CA Desk Manager, is a fully-featured ITSM platform, now from Broadcom. It competes with BMC Remedy, ServiceNow, FrontRange ITSM, Cherwell Service Management etc. It is based on technology acquired by CA in 2010 with Nimsoft, and is now supported by Broadcom since the 2018 acquisition. | N/A | |
Motadata ServiceOps | Small Businesses (1-50 employees) | Motadata ServiceOps is an ITIL compliant IT Service Management platform built on DFIT (Deep Learning Framework for IT Operation). It is an AI-enabled platform that enables IT organizations to rapidly adopt changes across People, Processes, and Technology to improve service delivery in the era of digital transformation. Motadata ServiceOps, a unified platform, includes PinkVerify certified Service Desk, Asset Manager, and Patch Manager to streamline business processes across the organization… | N/A |
CA Service Management, with CA Service Desk Manager | Motadata ServiceOps | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
CA Service Management, with CA Service Desk Manager | Motadata ServiceOps | |
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Incident and problem management |
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ITSM asset management |
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Change management |
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CA Service Management, with CA Service Desk Manager | Motadata ServiceOps | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CA Service Management, with CA Service Desk Manager | Motadata ServiceOps | |
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Likelihood to Recommend | 9.0 (12 ratings) | 9.1 (1 ratings) |
Likelihood to Renew | 4.1 (6 ratings) | - (0 ratings) |
Usability | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 9.1 (1 ratings) |
CA Service Management, with CA Service Desk Manager | Motadata ServiceOps | |
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Likelihood to Recommend | Broadcom | Motadata (Mindarray Systems) |
Pros | Broadcom | Motadata (Mindarray Systems) |
Cons | Broadcom | Motadata (Mindarray Systems) |
Likelihood to Renew | Broadcom | Motadata (Mindarray Systems) No answers on this topic |
Usability | Broadcom No answers on this topic | Motadata (Mindarray Systems) |
Support Rating | Broadcom No answers on this topic | Motadata (Mindarray Systems) |
Alternatives Considered | Broadcom | Motadata (Mindarray Systems) |
Return on Investment | Broadcom | Motadata (Mindarray Systems) |
ScreenShots | Motadata ServiceOps Screenshots |