CareerBuilder.com vs. Indeed Ads (Sponsored Jobs)

If I could give them a zero, I would. In my experience, CareerBuilder.com literally took thousands of my hard-earned dollars ($5K) for NOTHING in return! You would think that since CareerBuilder.com could literally see that it was not producing the results promised, it would have considered releasing me from the contract or lowering the cost, in my opinion, but CareerBuilder.com made sure they collected every penny from me with zero consideration for customer satisfaction and failed to deliver the applicants. That told me everything I needed to know about CareerBuilder.com and how they really feel about customers. In my opinion, CareerBuilder.com primary focus is to get customers on the hook with a contract to legally guarantee they receive their money from you, but they can care less about the results their platform produces or customer satisfaction, “they just want your money”! I firmly believe CareerBuilder.com knows that their product does not work, hence the reason for the 1 yr contract is to basically guarantee company revenue for an entire year.

Using indeed for ongoing job needs is great as the job ad will be there for an extended period of time. The use of Indeed for a quick need-to-hire tomorrow situation has been tough. I have found that it may take a few days to gather good applications.

Incentivized

• In my opinion, take your money for nothing in return
• In my opinion, over promise and under deliver
• In my opinion, deceive customers
• In my opinion, hold you to the terms of their contract, but will not take accountability for lack of results produced
• In my opinion, poor customer service

• Immediate response, that's what I need. I post the job, there is no waiting one day or two hours to respond to the candidates.
• Gives me better visibility, better ability to choose different candidates, I've tried sponsored jobs with deal-breakers and non-deal-breakers. Sometimes is best not to have a deal-breaker for certain jobs because I might pass on a candidate I wouldn't have thought to maybe take a look at.
• I've also used the instant match, I'm starting to get better at qualifying those candidates and I had a few applicants from that.

Incentivized

• We did not see a large amount of applications in comparison to Indeed.
• The applications did not turn in to actual employees. We were more often than not ghosted by the candidates, even though the team followed up with them in a timely manner.

Incentivized

• The biggest area for improvement that I see is the automatic job collapsing for posts that are coming from the same company, same title but different locations. A lot of our locations are hiring hourly team members and are within 10-15 miles of each other. This issue significantly reduces the number of applicants that we see and makes our lives as recruiters more difficult when we need to try and manage 75 locations across both concepts that are potentially hiring for 2-3 positions at a time.

Incentivized

I use Indeed Sponsored Jobs pretty much on a daily basis. As a recruiter this would be the first thing, I renew to help me succeed in my role as a staff recruiter.

Incentivized

They continue to improve their platform. Although sometimes adding more functions can decrease usability, Indeed is very good at adding definitions and information in a very user-friendly way. You are truly able to customize your service and job ads in a way that benefits you and your company. You also have complete control over your ad and your budget

Incentivized

I have had a positive experience with CareerBuilder's support. When the platform has been updated throughout the years, CareerBuilder's account managers have always provided our team with helpful live tutorials and demonstrations to help familiarize our users with new and upcoming features, as well as older features that will no longer be offered. Support team makes themselves available on an ongoing basis.

Incentivized

Our Indeed support team far exceeds the support I've received from any other recruitment platform. We have a dedicated account executive AND a client support specialist, both of whom go out of their way to assist with everything from making our job ads more effective to make the billing process more transparent. They are a rock star team that truly takes the stress out of recruiting!

Incentivized

While I was not there at this company, since I joined we have had to revise some things. They have been great!

Incentivized

WizeHire is one of the most amazing systems I've ever seen. I've continued to share their information with many, and my hope is that they take the hiring world by storm! It's easy to use, they obtain great candidates and many. They're very responsive and always there to help. They care about their clients. I strongly recommend them.

Handshake is mainly for the college-age group. We have listed some of our jobs on here before, but never had a good turnout of applicants. We tried ZipRecruiter, but it was easier to manage all of our jobs if they were listed on one site. We would also sometimes have people apply on both our ZipRecruiter listing and our Indeed listing.

Incentivized

• There was not a good ROI for the investment we spent with CareerBuilder. It cost us money that did not turn in to employees.
• We spent labor hours trying to get candidates who were ghosting us. So it ended up being a waste of time and manpower as well.

Incentivized

• Applicant quality varies depending on the position, sometimes we get really good ones and bad ones so it's positive and negative at times.
• Positive impact with being cost effective. I don't feel we pay too much for what we need, but it's not "cheap" by any means either.

Incentivized