Likelihood to Recommend As a true content management system it is great for site and content creation. It does need some help when it comes to adding functionality for using modern code systems that require server side scripting. For a marketing or public company site, it is an ideal CMS. For a SAAS type site, there could be many road blocks.
Read full review WordPress VIP really changed the game when it comes to WordPress CMS and Content Management. A one-stop shop for all our client's business needs. We are focusing on Content Management instead of technicalities. The big advantage is the security features covering all recent vulnerabilities that any WordPress developer/user wastes lots of precious time fixing/updating. Performance-wise, WordPress VIP is definitely up there. We’ve been doing lots of optimization work over the last few years. Every client wants to score 100. With WordPress VIP we decreased the time spent on optimization significantly and now feel confident with taking more performance optimisation work than we did before. Lastly, maybe the most important for every business is the support quality. WordPress VIP runs a superb support team with phenomenal knowledge and expertise. Quick to respond and solves issues here and now. It is definitely recommended.
Read full review Pros Easy to get going for a business that has tons of content they need to manage. Clickability offers development and design services so you don't really even need IT. No need to worry about server uptime, storage, bandwidth, etc you have all the reports at your fingers for what you are using. Simple template and content design system, easy to expand and add. Powerful CMS and settings with a design and programming guide provided. AkAMAI and Limelight CDN's can be used for powerful and fast loading in many regions. Debugging tools to see how long specific templates and content load is exceptional. One can narrow down that this specific template ran X number of times and took this look and had to be stopped at X number of time due to exceeding set limits. Having a built in Dev, Staging, Production environments for testing makes seeing new features and how they will integrate into your site seamless. Read full review Security - class leading security, ensuring sites are protected and operate hassle free Scalability - provide patches and updates first before the market place Reliability - up to 99.9% up time, with a fantastic track record Performance - hitting the high notes for Core Web Vitals and ensuring WordPress is operating at its peak performance Read full review Cons Choosing ad size/placement should be easier than it is. Now, I have to re-create the whole thing. When you "save" anything a pop-up comes up that is redundant. Ad list only shows a limited number. It's not until you click on one and cancel it out, then you can see all the listings. A bit tedious and redundant. Read full review Too many different dashboard formats Everything should have the same look and feel. The admin portal looks different than the user content portal Read full review Likelihood to Renew As mentioned in the last questions we are going to use a competitor brand next year. I think the issues are trying to find and fix problems from the previous programer. The steep learning curve and lack of mobile and social sharing capabilities. Things that I like are the strength of the programing which comes with a trade off. The ease for those who don't know markup to make updates to the website. Clickability isn't the easiest and can be difficult to find the content that you are interested in. We will not be using it next year.
Read full review It's true enterprise ready hosting framework providing unparalleled hosting infrastructure for WordPress. Where an organisation has high load needs, but with stability and scale VIP delivers. It provides complete peace of mind that the hosting, security and scalability are taken care of and organisations can focus on developing out their website strategies
Read full review Usability My experience with Clickability has been mostly positive but there are a few areas for improvement. It's generally easy to learn and use on a daily basis. I can move fast and do my job with speed with needed. But there is some clunky functionality with targeting and page building. My rating would be higher if some improvements were made.
Read full review There is documentation for everything you might need.
Read full review Support Rating I found that some agents were better then others, usually you have an account representative and that I would consider level 1 support. To get really complex answers you need to talk with an engineer.
Read full review The people who work for WordPress VIP clearly are passionate about representing the organisation. Therefore when support is required, they do go above and beyond what you may expect in terms of overall support. They take security very seriously, and due to the nature of VIP, it's rarely a concern for the end-user, if at all.
Read full review Implementation Rating Overall, it was pretty seemless to switch the sites over.
Read full review Alternatives Considered Many of other content management systems similar to WordPress need custom installation. The server costs and upgrades quickly add up. Clickability while expensive, eliminated the overhead of managing all the dependency needs for a CMS. Clickability also works with its clients to understand the business needs and proposes the solutions accordingly. They have a good support team.
Read full review Our team manages 4 different brands' websites and before WordPress VIP we were using multiple different hosts including
DreamHost and AWS. These were convoluted and didn't offer the enterprise features for our organization that WP VIP was capable of. We also considered
Pantheon , but they were not Wordpress-centric enough for the direction we were going.
Read full review Return on Investment I know a big positive is the fact that it is always-on. We are the leading news corporation for our state, and in many markets, nationwide. We pride ourselves on our strong ethics in the community and thus need to exude reliability to maintain the trust of these communities. Having a website fail periodically erodes that reliable perception. It has allowed different areas of the company to approach our team and work in a cohesive manner. Dave Sell Manager, Interactive Development / Software+Web+Cloud Engineer
Read full review Working as a WordPress VIP gold partner has helped our business grow from 12 staff to 28 staff in 2 years. They have brought many projects to the table that are always the right ones for us and they really understand our goals as a business. Read full review ScreenShots