ConfigCat allows the user to launch new features and change software configuration without (re)deploying code. ConfigCat SDKs enable easy integration with any web, mobile or backend applications. The ConfigCat website enables non-developers too to switch ON/OFF application features or change software configuration. This way the user can decouple feature launches and configuration from code deployment.
$0
per month
Optimizely Web Experimentation
Score 8.7 out of 10
N/A
Optimizely Web Experimentation empowers teams to conduct experiments (without having to rely on developer resources) in order to test various user interactions, make website changes backed by data, and personalize customer experiences.
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Pricing
ConfigCat
Optimizely Web Experimentation
Editions & Modules
Free
$0.00
per month
Professional
$49.00
per month
Unlimited
$199.00
per month
Dedicated on-premise infra
$1499.00
per month
Dedicated hosted infra
$1499.00
per month
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Offerings
Pricing Offerings
ConfigCat
Optimizely Web Experimentation
Free Trial
Yes
Yes
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
Optional
Additional Details
Fair pricing policy: All features available in all plans, even in Free. Simple and predictable prices. No hidden fees. We don't charge for team size. We don't charge for MAUs (monthly active users). Our plans only differ in limitations.
ConfigCat isn't 'battleship' class with tons of bells of whistles when compared to Optimizely or LaunchDarkly. Having said that, it does what we needed it to do and had a roadmap to add any functionality that we have felt as a shortcoming. ConfigCat is also a fraction of the …
If you are looking for an experimentation/feature flag style tool that is quick to adopt and provides enough functionality for light/medium use cases, then this is the tool for you. Additionally, they are growing and expanding their functionality and feature set so they can grow alongside you and your needs. The publicly accessible roadmap is also a great benefit to see where time is being spent on which feature next.
Optimizely Web Experimentation has a higher sticker price than some of its competitors. While this is true, you're buying an industry leader with tremendous experience in working with clients for years. Initially, with our Conversion Rate Optimization program, we were wow'd and cajoled into trying the hot bleeding edge features that some newer companies might call AI/algorithmic models-- these are otherwise known as Multi-Armed Bandit campaigns, which isn't a new thing. That being said, contracting and fully utilizing Optimizely Web Experimentation's suite of features, professional services, and more may be cost prohibitive for smaller companies. Once a CRO program reaches maturity Optimizely Web Experimentation can scale for larger teams where more advanced can utilize server side tests exclusively for seamless experimentation.
Because it's an incredible and essential tool for my line of work as a conversion optimization specialist. Really couldn't do my job nearly as effectively without it. It's paid for itself many times over and I feel like I'm only beginning to unlock the tools potential.
Usability is mostly great. I like the WYSIWYG functionality and adding in real code is simple as well. It's easy to target specific pages or audiences. I've knocked a couple of points off because of how difficult it is to set up URL redirect experiments, confusion around creating pages, and lack of data that can be further analyzed.
I would rate Optimizely Web Experimentation's availability as a 10 out of 10. The software is reliable and does not experience any application errors or unplanned outages. Additionally, the customer service and technical support teams are always available to help with any issues or questions.
I would rate Optimizely Web Experimentation's performance as a 9 out of 10. Pages load quickly, reports are complete in a reasonable time frame, and the software does not slow down any other software or systems that it integrates with. Additionally, the customer service and technical support teams are always available to help with any issues or questions.
They have a community Slack channel that is open to anyone. They always seem to have people in there, even over the weekends and are always happy to answer any questions you have,
They always are quick to respond, and are so friendly and helpful. They always answer the phone right away. And [they are] always willing to not only help you with your problem, but if you need ideas they have suggestions as well.
The tool itself is not very difficult to use so training was not very useful in my opinion. It did not also account for success events more complex than a click (which my company being ecommerce is looking to examine more than a mere click).
In retrospect: - I think I should have stressed more demo's / workshopping with the Optimizely team at the start. I felt too confident during demo stages, and when came time to actually start, I was a bit lost. (The answer is likely I should have had them on-hand for our first install.. they offered but I thought I was OK.) - Really getting an understanding / asking them prior to install of how to make it really work for checkout pages / one that uses dynamic content or user interaction to determine what the UI does. Could have saved some time by addressing this at the beginning, as some things we needed to create on our site for Optimizely to "use" as a trigger for the variation test. - Having a number of planned/hoped-for tests already in-hand before working with Optimizely team. Sharing those thoughts with them would likely have started conversations on additional things we needed to do to make them work (rather than figuring that out during the actual builds). Since I had development time available, I could have added more things to the baseline installation since my developers were already "looking under the hood" of the site.
At iBinder we searched for and vetted several suppliers of a feature toggle service to handle feature toggling in our production environment. In addition to our functional requirements, it was crucial for us to find a partner that could deliver an EU-compliant service. We finally decided to sign a service agreement with ConfigCat. This has been a real success story for us – in addition to being compliant, ConfigCat delivers an amazing, flexible, and reliable service. They continue to impress by also being very transparent and having a fantastic support and they are very solution oriented and accommodating when it comes to our feature requests etc. We have now used ConfigCat for approximately 2 years and we give our warmest recommendations to anyone who needs a stable, reliable and EU-compliant feature toggle service.
Overall, the tools we compared against were great, but we went with Optimizely because it has all the features we needed and has the market leadership that gave us trust we would be successful in our experimentation efforts.
This rating for Optimizely Web Experimentation is rooted in the more complicated builds that are not feasible with just Java and CSS. These require the featured experimentation add on, therefore the base level platform I am giving a lower rating. We have had issues with overly complex test builds, because we can only utilize Java and CSS to make the elements
Allowed us to migrate seamlessly from a major customer communication system to another, reducing end-user friction and production bugs by being able to turn features off if they didn't work as intended.
We went from zero experimentation to running 10-20 experiments concurrently across systems. Engineering teams are thinking in an experimentation mindset.
Customer retention: We've reduced subscription service client churn by 20%+ using optimized unsubscribe flows.
Risk mitigation: Testing into full site redesigns has saved clients millions of dollars.
Feature prioritization: Identifying what painted door changes add value has allowed developers to focus on changes that add hundreds of thousands or even millions to the bottom line.