Likelihood to Recommend Well suited for our needs of multiple images for auto auctions from a variety of sellers. Pointing them to one platform is easier than attempting to use a variety of platforms as we were doing before (email, slack,
Dropbox and
Google Drive would randomly be used by a variety of employees )
Read full review Areas where OpenText WEM is well suited 1. Improved digital/web presence of the organization's leaders globally. 2. Established the leaders as go-to experts for thought leadership and domain knowledge among C-level executives of related industries. 3. Amplified the client’s marketing and branding efforts. 4. Customer engagement reflected by interaction count on social media—likes,comments and conversations.
Read full review Pros Flexible. This CMS can be easily extended and provide access to dynamic content Simple. The WYSWG is very easy to work with and identifying pages and content in the system is fairly easy Clean Interface. The interface is clean and uncluttered keeping focus on the content and not other factors. Read full review Easier management of websites. Integrates well with Portal to deliver news, working like a blog. Read full review Cons Contentful uses "references" to allow you to build very modular content. If I have a "slider" content type, I can create a "slide" content type which references a "button" content type, and so forth. This works well, but I occasionally wish there was a better solution for one-off content, like a settings page. Currently, this is done for creating an entire content type called "settings" with a single entry. Not a big deal, but not ideal, either. There are a few quirks with GatsbyJS integration, etc, but these issues are being fixed and improved upon very quickly. A minor gripe, but Contentful does not have a way to organize fields within an entry. Entries with many fields are somewhat tiresome to scroll through. Read full review It's unable to connect user accounts so that accounts are set and utilize a single sign-in. Read full review Alternatives Considered In the past we've used
WordPress to manage documentation content.
WordPress was more flexible than Contentful but also prone to inconsistencies and we ended having a lot of hacks to accomplish various
WordPress tricks. With Contentful there's less ambiguity so content producers are less likely to go astray. We also have our own in-house programmatic template solution for managing content, but this was a previous pain point when we needed to get the dev team to do a deploy for every content change.
Read full review We have choosen OpenText WEM against other vendors because : 1. Helped client reinforce brand image through unique design language and templatization of collaterals, consistent messaging, and regular competitor benchmarking. 2. Enables lead generation through high-quality gated collateral, product videos, etc. 3. Senior management and sales lead meet client regularly for project review meetings and feedback on engagement
Read full review Return on Investment Positive - new hires are able to get onboarded quicker with us using Contentful Positive - we can customize the journey of what modules/material the user sees after a course/video/article Positive - it's been an overall game changer when hiring external candidates who need extensive training Read full review Improved online engagement. Speeds up our digital transformation my the day. Modernizing our web content management system. Read full review ScreenShots