Countly vs. CUX.io

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Countly
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
Countly is a product analytics solution and innovation enabler that helps teams track product performance and customer journey and behavior across mobile, web, and desktop applications. Ensuring privacy by design, Countly helps the user to innovate and enhance products to provide personalized and customized customer experiences, and meet key business and revenue goals. Countly empowers companies of any size or location to grow their business by helping them securely process billions of…N/A
CUX
Score 7.5 out of 10
N/A
CUX is a UX Automation tool that helps users to improve conversion, turn frustrated users into happy customers, and build market advantage thanks to pre-analyzing UX and finding the behavioral patterns. Quantifying UX, benchmarks and custom segmentation is offered to help boost a positive customer experience with an app, and increase sales.N/A
Pricing
CountlyCUX.io
Editions & Modules
Countly Enterprise Edition
Personalized Plans
per month per data point
Countly Community Edition
Free Forever
No answers on this topic
Offerings
Pricing Offerings
CountlyCUX
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsCustomizable, with free Community Edition (free forever) and free Enterprise Edition trial (free for 1 Month).
More Pricing Information
Community Pulse
CountlyCUX.io
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
CountlyCUX.io
Small Businesses
Fullstory
Fullstory
Score 8.3 out of 10
Fullstory
Fullstory
Score 8.3 out of 10
Medium-sized Companies
Whatfix
Whatfix
Score 9.4 out of 10
Whatfix
Whatfix
Score 9.4 out of 10
Enterprises
Whatfix
Whatfix
Score 9.4 out of 10
Whatfix
Whatfix
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CountlyCUX.io
Likelihood to Recommend
8.0
(6 ratings)
7.5
(2 ratings)
Support Rating
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
CountlyCUX.io
Likelihood to Recommend
Countly
Whether you're planning to include it into a website or a mobile application, this arrangement is simple to implement. The best feature has to be its superb "division," which allows you to delve deeper into your data without using SQL-like queries. On Ubuntu, the free "group version" can act organically aided.
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cux.io
It's great to have such a tool in your closet as a UX designer or else it's hard to find those pain points. The tool was very helpful in finding weak points at specific sites, collecting data, and presenting it to show the severity of the issue. Additionally, it revealed unnoticed errors and inconsistencies and contributed to quick fixes.
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Pros
Countly
  • Open-source and Self-hosted - Countly can be completely self-hosted, which makes it really easy to offset costs of a competing service like Segment or Mixpanel for early-stage companies.
  • A large number of SDKs and platform support - Countly provides fairly comprehensive support for mobile applications and general tracking. As a result, it's pretty easy to create comprehensive tracking of events for any company.
  • Custom queries, access to data - You have instant access to data and extensive customizability which makes this platform fairly easy to use for any purpose of user and market tracking.
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cux.io
  • Allows user recordings which enable you to see exactly how features are being used
  • Easy to navigate user interface
  • Strong built-in analysis features that allow the design team to pull and analyze data easily
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Cons
Countly
  • No specific thing in mind. All is good except sometimes the customer service lags a little when you have problems setting up the tool.
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cux.io
  • There are a lot of features; it does take some time to understand what is there in order to make the most use of everything
  • Some additional user tutorials might be useful to introduce new users to all the features
  • Data loading can be a bit smoother and faster
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Support Rating
Countly
Countly practically does everything you need it to do. However, it can have challenges of its own sometimes.
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cux.io
No answers on this topic
Alternatives Considered
Countly
Countly have two main elements that make it the better option. First is open sourced so you can edit with code new options and new events, also you can use a variety of plugins depending of the necessities of the users and the objectives of every analysis. The second characteristic is that is very easy to use and even if is open source and the code could seem complex everything is very intuitive.
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cux.io
CUX.io has a really clean UI that was easy to use and a good fit for what we needed. It combined features that we had from other products and was well-geared towards automating the type of analysis that we were interested in. It also had great customer support that really helped us to get started without any hurdles.
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Return on Investment
Countly
  • Allowed me to understand my customer on a deeper level
  • Allowed me to tweak my content and sales pages
  • Allowed me to better understand my target market.
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cux.io
  • Decreased the time it takes the organization and team to arrive at user behavior conclusions/insights
  • Decreased the time we needed to spend in order to monitor how new features quantitatively impact user behavior
  • Enabled the organization to make more data-driven decisions
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ScreenShots

Countly Screenshots

Screenshot of Overview - Product analytics platform to understand and enhance customer journeys in web, desktop and mobile applicationsScreenshot of Dashboard - Visualise metrics that matter the most to your businessScreenshot of User Profiles - Explore your product analytics data with individual user detailScreenshot of Crashes - Always be on top of crashes and exceptions in your applications, and resolve them quicklyScreenshot of Funnels - Track step-by-step goal completion rates inside your applicationScreenshot of Performance Monitoring - Keep track of your applications' network requests, perform code level profiling