CUX.io vs. UXCam App Analytics

It's great to have such a tool in your closet as a UX designer or else it's hard to find those pain points. The tool was very helpful in finding weak points at specific sites, collecting data, and presenting it to show the severity of the issue. Additionally, it revealed unnoticed errors and inconsistencies and contributed to quick fixes.

Incentivized

UXCam App Analytics help identify the user pain points and improvement areas within our app. It helps observe the app from a customer's perspective and hence communication around any new updates with stakeholders get easy. These can be times when we aren't able to view the complete recordings due to delays in loading or randomisation of samples.

Incentivized

• Allows user recordings which enable you to see exactly how features are being used
• Easy to navigate user interface
• Strong built-in analysis features that allow the design team to pull and analyze data easily

Incentivized

• User flow mapping. It shows how users are navigating in the app.
• App crashes
• User session recordings
• Segmentation on devices, OS versions, processors etc

Incentivized

• There are a lot of features; it does take some time to understand what is there in order to make the most use of everything
• Some additional user tutorials might be useful to introduce new users to all the features
• Data loading can be a bit smoother and faster

Incentivized

• Loading time is high due to which we have to wait a lot sometimes
• In heatmaps, more properties can be added eg. User cohort, experiment id
• Provide filters to easily check the recordings by screen and feature dropoffs

Incentivized

CUX.io has a really clean UI that was easy to use and a good fit for what we needed. It combined features that we had from other products and was well-geared towards automating the type of analysis that we were interested in. It also had great customer support that really helped us to get started without any hurdles.

Incentivized

UXCam provided higher coverage of features than Mixpanel or Inspectlet standalone. In fact, it has the features if you combine both the products which is amazing. In a single integration I can get multiple use-cases covered.

Incentivized

• Decreased the time it takes the organization and team to arrive at user behavior conclusions/insights
• Decreased the time we needed to spend in order to monitor how new features quantitatively impact user behavior
• Enabled the organization to make more data-driven decisions

Incentivized

• Improved conversions and funnels
• Better user experience and NPS
• Achieving our ambitious yearly targets well before year end

Incentivized