Likelihood to Recommend Suppose you are a property manager and would like to verify your tenants' details. In that case, Equifax is one of the most popular and commonly used id verification or background check software that is suggested to use. Cost wise every check is about $13 but it is worth paying the money and getting the tenants verified rather than having the wrong tenants on the property.
Read full review HireRight's background checking has some improvements and could hold some more historical data more than 150 days. We have had employees move from one jobsite to the other for this client and we can't look up if they have had a background check done through HireRight before if it is more than 150 days, so we end up ordering another one and duplicate/pay for extra background checks
Read full review Pros Verifying criminal history verifying identification documents checking a person's details in the tenancy database Read full review Customer service is very useful and we get a swift response from them. It is integrated with our workflow so its easy to set up. It creates a record of each employee in the system which makes it simple to store data safely. Read full review Cons they can reduce their pricing they can improve their customer support they can make changes to their user interface Read full review HireRight is good platform which provides great support on verification process. I would request to speed up the verification cycle as it takes more than 2 weeks for completion of verification process. Where in mine was rejected at first time and again it took 1 more weeks for providing final confirmation. Request to reduce this time. Read full review Likelihood to Renew There have been no issues with this vendor. They provide exactly what they claimed they would and have excellent customer service
Read full review Usability Always room for improvement that could make the platform a lot more user friendly and easier to navigate
Read full review Support Rating Front line support, which is what our users are forced to deal with, rarely offers timely and acceptable solutions. To get good results, I often have to escalate issues to our account manager (who is wonderful). It seems as though any support request that is handled through normal channels takes far too long to be completed.
Read full review Alternatives Considered Suppose you are a property manager and would like to verify your tenants' details. In that case, Equifax is one of the most popular and commonly used id verification or background check software that is suggested to use. Cost wise every check is about $13 but it is worth paying the money and getting the tenants verified rather than having the wrong tenants on the property. Other software do not provide any reliable data
Read full review I enjoy HireRight much more as I am able to have more customizable features in the application as well as run reports that allow me to have increased efficiency in the hire process and know where all employees are in the process at any point in time. We selected HireRight due to these features as well as the decreased licensing cost.
Read full review Return on Investment were able to trust out tenants sometimes even if we have to engage with a contractor Equifax helps us to trust them We also do Equifax verification with people before signing up any business collaborations Read full review HireRight is a Pay as You Go platform, so there are no long-term contracts to worry about. We customized our template for the information we consistently need and fill in the demographics. I would say that the ROI is 100% - we have been able to vet out the less desirable candidates based on some of the information. Read full review ScreenShots