FastSpring vs. Zoho Billing

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FastSpring
Score 7.4 out of 10
N/A
FastSpring is an ecommerce solution with features such as subscription billing and customer relationship management.N/A
Zoho Billing
Score 8.2 out of 10
N/A
Zoho Billing (formerly Zoho Subscriptions) is a one stop recurring billing and subscription management solution. Zoho Billing automates the entire recurring billing process and takes users to the market in few minutes. This solution enables users to: Create subscription billing pricing plans, add coupons and add-ons to suit their business needs. Run in-depth subscription metrics and assess the health of their business in no time. Zoho Subscriptions is…
$20
per month per organization
Pricing
FastSpringZoho Billing
Editions & Modules
No answers on this topic
Standard
$20
per month per organization
Professional
$50
per month per organization
Premium
$100
per month per organization
Elite
$300
per month per organization
Offerings
Pricing Offerings
FastSpringZoho Billing
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$49 per month
Additional Details25% discount available for annual plans and pricing.
More Pricing Information
Best Alternatives
FastSpringZoho Billing
Small Businesses
WooCommerce Subscriptions
WooCommerce Subscriptions
Score 7.6 out of 10
WooCommerce Subscriptions
WooCommerce Subscriptions
Score 7.6 out of 10
Medium-sized Companies
Sage Intacct
Sage Intacct
Score 8.7 out of 10
Sage Intacct
Sage Intacct
Score 8.7 out of 10
Enterprises
Salesforce CPQ
Salesforce CPQ
Score 7.7 out of 10
Salesforce CPQ
Salesforce CPQ
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FastSpringZoho Billing
Likelihood to Recommend
9.0
(6 ratings)
9.0
(3 ratings)
User Testimonials
FastSpringZoho Billing
Likelihood to Recommend
FastSpring
FastSpring will be well suited for a company that needs simple checkout solution. As a bonus, you'll get a nice checkout flow. If you're a company that doesn't have the time to concentrate and becomes an expert in data security, currency conversion, global tax management, or fraud detection – this will be a great fit. It's appropriate for anyone who doesn't want to waste time on managing support for their e-commerce business.
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Zoho
[Zoho Subscriptions is great] for startup agencies or businesses that charge monthly subscriptions of some kind. For most other [softwares,] you are paying at least $100 per month just to have the software. Zoho [Subscriptions] gives you the chance to take advantage of starting at [zero dollars,] which keeps your cost down until you understand the software before you have to upgrade. I feel like you can easily bootstrap your startup business to keep costs down. As you [are] moving forward, and are bringing in several thousand per month in revenue, it can scale up without costing a lot. [The subscriptions] [...] [start] to cost more, [...] if you have one time payments; you then need additional software from Zoho [Subscriptions] to handle the needs, and it starts adding up to typical [back- end] management software, with multiple log in points which start to drain your time budget. [At] that point, I ended up looking for a more all in one software that manages both contacts, one time and recurring invoices, reminders, etc. By the time our revenue exceeded [$5,000] per month[,] I [needed] to save time and looked for other options. [However,] I have other friends who still use it and they are generating $10k or more per month.
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Pros
FastSpring
  • FastSpring makes the process of selling ebooks from my website quite painless and virtually invisible for me. I let FastSpring handle all details of the transactions, and I rarely have to get involved directly with the customers who purchase the books.
  • FastSpring is very responsive with respect to technical and customer support. I have had a few occasions when a customer was having difficulty completing a purchase transaction, and FastSpring has always been responsive and helpful in resolving such problems quickly and efficiently.
  • FastSpring offers a flexible set of options for customizing ordering pages that can be included in my website. There are many options, such as promotional coupons, discounts, multiple file downloads, and others.
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Zoho
  • Recurring billing
  • Organize and group subscriptions
  • Capture payments and send invoices
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Cons
FastSpring
  • They should work on integrations, just like other providers offering a script needs to be installed on the site, then the payment forms can be integrated easily
  • Interface seems old, maybe they can work on it
  • Sometimes, we saw duplicate payments on recurring payments
  • WordPress Integration
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Zoho
  • Declined payments, there wasn't a big alarm that went off automatically when a payment was declined. I have set up different notifications when this happens in the future though.
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Alternatives Considered
FastSpring
FastSpring provides an easier solution, and definitely a much better fit for our configuration, which doesn't require a lot of power, just an easy workflow with a single product to purchase, to provide the most straightforward experience to the user. With FastSpring we have been able to accomplish this task in few weeks of integration, and a great help from FastSpring support, which has been the greatest benefit of choosing FastSpring as a partner.
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Zoho
Zoho [Subscriptions] is a lot easier to set up recurring payments and notifications than [Stripe] or [PayPal] alone. They offer notification reminders that will help manage clients, versus setting up an API [..] communication system [to] your own with the others. Clients have an easier time changing credit cards around in Zoho [Subscriptions,] whereas in Stripe and Paypal, you have a lot more manual work.
Thryv is [an] all in one [package] for both one time and recurring payments, which I prefer over Zoho [Subscriptions], without having to create new client files in each system; [Thryv] [...] also has notification options which is a time saver. Thryv can also send test email review requests after a trigger or an [invoice] has been paid, whereas you would have to create an API integration with another service to do so in Zoho [Subscriptions]. Overall, Zoho [Subscriptions] is a great system, for most of my personal clients logging into different systems for different needs. [In] addition to subscriptions, [this] is the downfall, but it [is] still a great option for many businesses.
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Return on Investment
FastSpring
  • FastSpring has been vital to my company's online ordering process. I have seen some other companies go out of business, leaving software developers scrambling to find new payment processors. I have no worries about the stability of FastSpring, they do a great job and deserve my business.
  • FastSpring makes it possible to me to have an online and professional looking web store - without writing all of the software myself.
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Zoho
  • Allows us to renew subscriptions.
  • Saves time in training users.
  • Auto renewals are easily managed.
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ScreenShots

Zoho Billing Screenshots

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