Freshworks Customer Service Suite vs. Podium
Freshworks Customer Service Suite vs. Podium
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshworks Customer Service Suite | N/A | Freshworks Customer Service Suite is an AI-powered, comprehensive solution for offering customers seamless experiences today and in the future. | $35 per month per agent | |
Podium | N/A | Podium, formerly Repdrive, is a ratings and review management platform from the company of the same name in Provo, Utah. | $249 per month |
Freshworks Customer Service Suite | Podium | |||||||||||||||
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Freshworks Customer Service Suite | Podium | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Freshworks Customer Service Suite | Podium | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | BrightLocal Score 7.7 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Sprout Social Score 8.3 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Sprout Social Score 8.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshworks Customer Service Suite | Podium | |
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Likelihood to Recommend | - (0 ratings) | 5.3 (42 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (3 ratings) |
Usability | - (0 ratings) | 9.9 (4 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 1.6 (12 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (2 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Freshworks Customer Service Suite | Podium | |
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Likelihood to Recommend | Freshworks Inc No answers on this topic | Podium |
Pros | Freshworks Inc No answers on this topic | Podium |
Cons | Freshworks Inc No answers on this topic | Podium |
Likelihood to Renew | Freshworks Inc No answers on this topic | Podium |
Usability | Freshworks Inc No answers on this topic | Podium |
Reliability and Availability | Freshworks Inc No answers on this topic | Podium |
Performance | Freshworks Inc No answers on this topic | Podium |
Support Rating | Freshworks Inc No answers on this topic | Podium |
Implementation Rating | Freshworks Inc No answers on this topic | Podium |
Alternatives Considered | Freshworks Inc No answers on this topic | Podium |
Scalability | Freshworks Inc No answers on this topic | Podium |
Return on Investment | Freshworks Inc No answers on this topic | Podium |
ScreenShots | Freshworks Customer Service Suite Screenshots |