Fullstory vs. HGS PULSE
Fullstory vs. HGS PULSE
Product | Rating | Most Used By | Product Summary | Starting Price |
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Fullstory | N/A | FullStory headquartered in Atlanta offers a heat map and session recording / replay application, presented as a digital experience analytics solution that provides on-the-fly conversion funnels, advanced search capabilities, video-like replay of real user sessions, and robust debugging and developer tools. The FullStory analytics engine automatically indexes digital interactions with sites or apps to empower teams to measure, validate, and act on each experience at scale. FullStory also boasts… | $0 per month | |
HGS PULSE | N/A | HGS Pulse is a contact center analytics software solution designed to reduce costs, improve the CX, and increase the operational efficiency of call centers, from HGS Digital of Hinduja Global Solutions Ltd. | N/A |
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Editions & Modules |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
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Top Pros | No answers on this topic | |
Top Cons |
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Mobile Capabilities |
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Results and Analysis |
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Fullstory | HGS PULSE | |
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Small Businesses | Smartlook Score 8.3 out of 10 | Ortto Score 8.8 out of 10 |
Medium-sized Companies | Contentsquare Score 8.8 out of 10 | Quadient Inspire Score 9.3 out of 10 |
Enterprises | Contentsquare Score 8.8 out of 10 | Quadient Inspire Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Fullstory | HGS PULSE | |
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Likelihood to Recommend | 8.3 (71 ratings) | - (0 ratings) |
Likelihood to Renew | 9.7 (9 ratings) | - (0 ratings) |
Usability | 10.0 (1 ratings) | - (0 ratings) |
Availability | 9.0 (1 ratings) | - (0 ratings) |
Performance | 8.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.3 (61 ratings) | - (0 ratings) |
Implementation Rating | 7.6 (56 ratings) | - (0 ratings) |
Configurability | 7.0 (1 ratings) | - (0 ratings) |
Ease of integration | 9.0 (1 ratings) | - (0 ratings) |
Product Scalability | 8.0 (1 ratings) | - (0 ratings) |
Vendor post-sale | 8.0 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 8.0 (1 ratings) | - (0 ratings) |
Fullstory | HGS PULSE | |
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Likelihood to Recommend | Fullstory | Hinduja Global Solutions No answers on this topic |
Pros | Fullstory | Hinduja Global Solutions No answers on this topic |
Cons | Fullstory | Hinduja Global Solutions No answers on this topic |
Likelihood to Renew | Fullstory | Hinduja Global Solutions No answers on this topic |
Usability | Fullstory | Hinduja Global Solutions No answers on this topic |
Reliability and Availability | Fullstory | Hinduja Global Solutions No answers on this topic |
Performance | Fullstory | Hinduja Global Solutions No answers on this topic |
Support Rating | Fullstory | Hinduja Global Solutions No answers on this topic |
Implementation Rating | Fullstory | Hinduja Global Solutions No answers on this topic |
Alternatives Considered | Fullstory | Hinduja Global Solutions No answers on this topic |
Scalability | Fullstory | Hinduja Global Solutions No answers on this topic |
Return on Investment | Fullstory | Hinduja Global Solutions No answers on this topic |
ScreenShots | Fullstory Screenshots |