HGS PULSE vs. Piano Analytics
HGS PULSE vs. Piano Analytics
Product | Rating | Most Used By | Product Summary | Starting Price |
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HGS PULSE | N/A | HGS Pulse is a contact center analytics software solution designed to reduce costs, improve the CX, and increase the operational efficiency of call centers, from HGS Digital of Hinduja Global Solutions Ltd. | N/A | |
Piano Analytics | Mid-Size Companies (51-1,000 employees) | Piano Analytics, formerly AT Internet, provides digital analytics to help customers measure their audience, optimise their digital performance and create value. From data collection to exploration, activation, and the sharing of actionable insights, the Piano Analytics Suite is designed to provide reliable high-quality data to enhance decision-making company-wide. Adapted to e-commerce, media, finance/banking, and corporate websites & mobile apps, the vendor promises an easy-to-use solution… | $430 per server calls consumption |
HGS PULSE | Piano Analytics | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | $430 per server calls consumption | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
HGS PULSE | Piano Analytics | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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HGS PULSE | Piano Analytics | |
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Small Businesses | Ortto Score 8.8 out of 10 | StatCounter Score 9.0 out of 10 |
Medium-sized Companies | Quadient Inspire Score 9.3 out of 10 | Siteimprove Score 8.9 out of 10 |
Enterprises | Quadient Inspire Score 9.3 out of 10 | Quantum Metric Score 8.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
HGS PULSE | Piano Analytics | |
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Likelihood to Recommend | - (0 ratings) | 8.0 (120 ratings) |
Likelihood to Renew | - (0 ratings) | 8.0 (18 ratings) |
Usability | - (0 ratings) | 8.3 (8 ratings) |
Availability | - (0 ratings) | 9.5 (8 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (98 ratings) |
In-Person Training | - (0 ratings) | 5.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 8.0 (1 ratings) |
Configurability | - (0 ratings) | 9.0 (1 ratings) |
Product Scalability | - (0 ratings) | 8.0 (1 ratings) |
Vendor post-sale | - (0 ratings) | 6.0 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 8.0 (1 ratings) |
HGS PULSE | Piano Analytics | |
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Likelihood to Recommend | Hinduja Global Solutions No answers on this topic | Piano Software |
Pros | Hinduja Global Solutions No answers on this topic | Piano Software |
Cons | Hinduja Global Solutions No answers on this topic | Piano Software |
Likelihood to Renew | Hinduja Global Solutions No answers on this topic | Piano Software |
Usability | Hinduja Global Solutions No answers on this topic | Piano Software |
Reliability and Availability | Hinduja Global Solutions No answers on this topic | Piano Software |
Performance | Hinduja Global Solutions No answers on this topic | Piano Software |
Support Rating | Hinduja Global Solutions No answers on this topic | Piano Software |
In-Person Training | Hinduja Global Solutions No answers on this topic | Piano Software |
Online Training | Hinduja Global Solutions No answers on this topic | Piano Software |
Implementation Rating | Hinduja Global Solutions No answers on this topic | Piano Software |
Alternatives Considered | Hinduja Global Solutions No answers on this topic | Piano Software |
Scalability | Hinduja Global Solutions No answers on this topic | Piano Software |
Return on Investment | Hinduja Global Solutions No answers on this topic | Piano Software |
ScreenShots | Piano Analytics Screenshots |