Likelihood to Recommend Well suited for
Cross-teams communication.
Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.
Not suited for:
Lacks apps integration like
Slack .
Lacks quality with video calls.
Slow file transfer for large files.
Frequent downtime due to app instability.
Read full review Well, they are suited. 1. We use it as an effective way of collaboration between teams. 2. Can be used as an online spreadsheet. 3. It helps in accessing the data by multiple teams hassle-free. 4. Can customize the action, like editing or locking the spreadsheet to the other users based on the business need. Less Suited/inappropriate: 1. The UI is very much outdated. 2. The number of rows to be added to the spreadsheet has limitations. & We have to create a new Quip every now & then once the row limits are reached. 3. Can't do a detailed analysis like pivots tables etc. 4. Other functions like sort & filter options in Quip are not so user-friendly, unlike other spreadsheets out there in the market.
Read full review Pros HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat. HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request. HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room. I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted. Read full review Our experience with Quip has been nothing short of astounding; I love everything about this collaboration tool. I love that it is cross-platform and works so well on mobile devices; it makes it unhindered to make progress on to-dos, take notes, export spreadsheets and documents, and have all my information organized within one environment. I also love that it notifies me when someone has done something in shared documents and the incredible ease of linking documents in chats. Quip's user interface is friendly and comfortably navigable; it feels right. Read full review Cons Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks. Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms. Video and audio calls are pretty useless, they're slow and not always work. The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years. Read full review When using Quip Desktop, it can be slow to update with content from other users I think it would be cool to have a PDF proofing system integrated into Quip. Once copy has gone to design, we are basically done using Quip - I'd like to bring that all together within Quip Multi -select and group export of documents would be helpful Read full review Likelihood to Renew If they fix the bugs the last update gave that are causing hipchat to crash more often.
Read full review Usability The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
Read full review It is the best collaboration tool in my company. Through it, the organization has achieved better connectivity and efficiency in its communication. Primarily, the docs feature of this software is the most utilized in the company. Slowly, dash-boarding and project management features have also been utilized. Generally, it is the best tool, very easy and fairly streamlined
Read full review Support Rating HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
Read full review I have never used Quip's support. To be fair, we hired someone who used to work for Quip before working at our company, and he implemented it and pushed it with the team. He was very biased toward the product, and yes it was better than
Google Drive , but by how much?
Read full review Implementation Rating I don't have insights as I was not a part of the implementation. However, I love the end product
Read full review Alternatives Considered We tried a lot of chat clients before choosing HipChat. The
Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco
Jabber was expensive to license and maintain;
Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
Read full review Google Drive is an obvious choice for a collaboration suite, but it still has this old-fashioned Windows 95 feel to it, with the standard file system hierarchy and spread-sheet like lists of files. Quip has a fresh take on the user interface, and the comments and discussion on a given file or line within a file seems more integrated and seamless, rather than a bunch of boxes out in the margin away from where you're actually reading and working. Having everything just to the left of a list or paragraph makes it easier to focus and maintain context while you're working or discussing a certain point.
Read full review Scalability Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
Read full review Return on Investment HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls. Read full review Quip allowed collaboration and communication between Salesforce team and the rest of IT as well as business users. Quip allowed collaboration on documents that was very interactive and helpful to the creation process. Quip frustrated us because we had so many documents that we already had but they did not work well inside of Quip. Read full review ScreenShots HipChat (discontinued) Screenshots