Hornbill Supportworks ITSM vs. Microsoft System Center Service Manager
Hornbill Supportworks ITSM vs. Microsoft System Center Service Manager
Product | Rating | Most Used By | Product Summary | Starting Price |
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Hornbill | N/A | Hornbill Supportworks is a comprehensive ITSM platform offered by a UK-based company. It competes with BMC Remedy, ServiceNow, Cherwell, FrontRange, and CA Technologies. | N/A | |
Microsoft System Center Service Manager | N/A | Microsoft System Center Service Manager is an integrated platform that is designed for automating and adapting IT Service Management best practices to an organization’s requirements. The platform includes built-in processes for incident and problem resolution, change control and asset lifecycle management. | N/A |
Hornbill Supportworks ITSM | Microsoft System Center Service Manager | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
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Hornbill Supportworks ITSM | Microsoft System Center Service Manager | |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Hornbill Supportworks ITSM | Microsoft System Center Service Manager | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.4 out of 10 | Ivanti Neurons for ITSM Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Hornbill Supportworks ITSM | Microsoft System Center Service Manager | |
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Likelihood to Recommend | 4.1 (3 ratings) | 8.8 (7 ratings) |
Support Rating | - (0 ratings) | 8.9 (2 ratings) |
Hornbill Supportworks ITSM | Microsoft System Center Service Manager | |
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Likelihood to Recommend | Hornbill | Microsoft |
Pros | Hornbill | Microsoft |
Cons | Hornbill | Microsoft |
Support Rating | Hornbill No answers on this topic | Microsoft |
Alternatives Considered | Hornbill No answers on this topic | Microsoft |
Return on Investment | Hornbill | Microsoft |
ScreenShots |